Rexall

2.6/5 β˜… based on 8 reviews

Contact Rexall

Address :

1 Main St, Brighton, ON K0K 1H0, Canada

Phone : πŸ“ž +79
Website : https://www.rexall.ca/storelocator/store/547
Categories :
City : K

1 Main St, Brighton, ON K0K 1H0, Canada
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Nancy Wilson on Google

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Rudest people in town somehow all got a job at this location. I’d rather skip my cholesterol medication than trying to fill it with these rude employees
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karen taylor (Kristin) on Google

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I’ve been a customer of this store since 2015. I understand what it’s like to be short staffed,, however clients should not be treated with disrespect,, unacceptable rudeness,, ( the worse I have ever experienced from a pharmacy assistant). I utilized their call in system which isn’t always reliable,, so I call it in. They didn’t answer their phone for two days, I drove to their store (Brighton) while the phone was still ringing. Stood in line with other seniors experiencing the same issue. When it was my turn,, I had the male pharmacist condescendingly assist,, rudely advised me I could use their automated system,, it wasn’t worth my energy to explain my problem with his suggestion. This is the worse pharmacy I’ve had the misfortune to deal with. The only plus for me are the hours,
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anna bergs on Google

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Customer service at this place is simply unbearable. Today, came to terms that it is not worth ruining a day and affecting one's health filling prescription there . Surprisingly, the rudest among all is their professional pharmacist, this women should not be working with people & Health related environment . I do not blame the rest of the associates there, with lots of efforts one can get things done with others , they are at least not rude . There are still good pharmacies and good people around Brighton area, its just wise keeping away from this place. Its is urprising that they are stil open, they do not even take calls , front shop associates have to run over and tell them to pick up a phone. Never seen something like this before. Wishing them good health and much needed training.
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Kirk Kelly on Google

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Prescriptions take a very long time and they don’t stick to their pickup times β€”not even close. I’ve been in twice today and each time it wasn’t ready though they said it would be.
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Pauline McNaughton on Google

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Be warned that even though they are advertising walk in flu shots online and in signage - they DO NOT do walk ins. I went at 8am to see if I could get a walk-in before store got busy. It was extremely quiet - I may have been only customer there. I was advised no, absolutely not - only online and only if 2 pharmacists are working and only after 11am. I was advised of all the places in Brighton and even Trenton where I could go - but not here. Please take down the signage that promotes walk ins. I was advised they NEVER do walk-ins.
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Mark H on Google

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Friendly cashier. Special price for eggs today. $2.99 for a dozen large eggs. Wasn't so long ago you could get them for under $2.00. How times change!
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Sherry George on Google

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I have never been to a store where the workers are so rude. I was told by a very egotistical young lady that I asked the stupidest question she ever heard. No question is ever stupid.You may want to watch how you treat your customers. Word spreads very fast and you will loose business. People will go elsewhere.
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danielle gilll on Google

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The pharmacy here is horrible. Good luck trying to get a hold of them. They never communicate anything about when a prescription is ready even though I signed up on line. They won't phone you if there is a problem with your prescription and they rarely ever answer their phones at the pharmacy. To get a hold of them I am usually left calling and harrasing some poor front store employees just to get the pharmacy to answer their phones when called. Completely unprofessional and ignorant staff. I can see why they have such a poor rating. I will immediately be switching to a pharmacy that acts professionally.

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