Rexall

2.9/5 β˜… based on 8 reviews

Contact Rexall

Address :

1036 Princess St, Kingston, ON K7L 1H2, Canada

Phone : πŸ“ž +
Website : https://www.rexall.ca/storelocator/store/1529
Categories :
City : L

1036 Princess St, Kingston, ON K7L 1H2, Canada
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Connie B on Google

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I have always used this location as my flex address and I never encountered any problems with someone else living at my address to pick up my parcel with a copy of my email notice until two days ago. They refused to give the item, even though they had a copy of my email which clearly states "Someone else who lives at your address can pick up your parcel for you if they show their ID with the same address.". I attended at this location yesterday to pick up my parcel and I spoke with the woman about it and she said 'no, it can not be done, I called Canada Post myself'. I advised her that several times I had someone else pick up my parcel and she repeated again that she checked this out with Canada Post herself. I replied that if it was so, then my email would not state it was possible. She was very rude and I have lodged a complaint with Canada Post. This is not the kind of personnel that should be representing Canada Post and Pharma Prix should not have this kind of attitude towards customers. When I pick up parcels, I always make a purchase there but I have now changed my flex address and will do business elsewhere!
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randy randy on Google

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Cannot provide usable bags. Both my bags ripped on the way to the car and smashed my things all over the parking lot, customer service had no way to rectify the situation so I picked up all my dirty smashed things one by one and was on my way. Truly useless as a store.
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Leah Christina on Google

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Every time I go in the store, the people that work there always follow me around as if I don't know what they are doing, especially the older lady that works in the cosmetics department. First of all, racial profiling. Second of all, if I wanted to steal anything it defintely wouldn't be anything from Rexall...
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Chuck Farley on Google

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Called the pharmacy with a specific question regarding my second dose Covid shot, and the likelihood of scheduling it before I have to take a flight. I was cut off repeatedly while trying to ask my question by a very rude man in pharmacy. He kept trying to answer my question with genetic BS answers before I had even asked, and quickly dismiss me. After attempting 5 times I finally had to ask if he could shut his mouth for 30 seconds and listen to why I'm calling instead of assuming he already knew. HORRIBLE MANNERS AND TELEPHONE ETIQUETTE!
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Nasrin Sinjari on Google

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I wish I could give zero for a rating. I was at this post office in February with 3 parcels to be delivered internationally. I told the person there that I wanted the parcels delivered anywhere within 3-4 weeks' time and I was willing to pay the cost. I paid over $280 - that's fine - however, I was told they would be delivered within approximately 4 weeks. Well, here we are in April, and the packages have not been delivered! I had a delivery notice for two parcels to pick up. I went to this post office and waited over a half hour while they searched for the packages. I received one item - they had me sign for it, but didn't tell me I was signing for BOTH parcels. Now, they can't find the second item, and since I've "signed" for it, it can't be traced! What? I am NEVER going back to this post office! I understand if they are busy, and it's my choice to wait. I was fine with that, but having me sign for something without telling me that I'm signing for two items is NOT acceptable!
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triangle on Google

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the workers will never find any of their over priced merchandise you could buy on amazon
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Chelsea Gardner on Google

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Great location for a pharmacy. Lots of parking and near public transit if that's your cup of tea. Staff members are also very friendly and helpful with questions regarding the new point system.
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Alex James on Google

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Terrible service. There’s no self-checkout kiosk so you’re limited to two cash registers. One of the cashiers was occupied with a customer who seemed to have a complex inquiry. Rather than open up the second cash register, the other cashier simply stood by next to the busy cashier and kept all of the other customers waiting for 15 minutes while she watched her colleague serve the man. On several occasions, he even invited the employees to serve the customers behind him but they simply ignored his request and carried on.

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