Revelstoke Bison Lodge

WOW!!! Very 5+. Wonderful staff and JC provides incredible service. We were so fortunate to stay here.

My time at Bison Lodge was the trip of a lifetime. The staff and facility create a truly unique experience in one of the best snowmobile/ski destinations in the world. There is nothing better than an incredible day of riding followed by a night of relaxation in Revelstoke’s Newest Luxury Chalet. Many thanks to the staff at Bison Lodge for the first class hospitality.

Breath taking place lodge. The staff, food, service, etc. is absolutely incredible. I have never experienced anything even close to the experience here! The fireplace is even a rock climbing wall!! The staff are probably the nicest people you will ever meet. By far the nicest lodging ever!

Incredible experience! I expected to have a great stay but did not think it could be as enjoyable as it was. For as majestic the mountain is right out your front door, it was difficult to venture outside as we did not want to leave the lodge! When we did leave to snowboard (right next door...), coming back was the most exciting part. The staff were fantastic. Top notch, cant wait to return.

There are a million reasons to rationalize avoidance of this experience - none of which will stand the test of reflection. A splurge? You bet. As a Canadian, I have almost automatically chosen the annual winter respite to Caribbean Palm Trees, “new” resorts, & themes (they kind of all blend in if we are being honest). I/we have taken for granted the awe-striking beauty within our borders – Winter adventure……did not compute. Welcome to this massive pattern interrupt. #1 – The people. From the onset of the planning and constructing of the event, we were introduced to Veronika – combine all your favorite superheroes into one package - and that would fall ridiculously short of this unicorn of a human being. On point and in advance of any - and all planning aspects & fluidly dynamic to accommodate for any surprises (we had 12 people, half of which were children by age, and some of us - juvenile by maturity ?) …..But the biggest act of magic, is that she pulls all of this off in a completely humble and understated way, I never felt so comfortable leaving my mind on complete autopilot. Veronika, there are no words that would do justice to all the essence that is you. Thank you for shepherding and inspiring us all. We were greeted upon entrance to this majestic chateau by the exuberant and personable Erin. If someone, somehow, could be in 3 places at once- it is Erin. She remembers your name, what you like and understands what makes you tick immediately. Erin assured that by the time you crossed the threshold, you were home. Moira, we were introduced to our incomparable 5-star Chef at the main service island, standing behind what must have been an entire day’s work of artfully presented platters with every combination of flavors and textures that the world has seen. Moira blew the roof off the place with the first shot, and she had plenty more fire power where that came from. Jimmy had his own style, specialties, and unique personality. Both Moira and Jimmy were quick to complement the other, as they set their counterpart up for success – Great Team. Best Supporting Cast – Hasea, Jamie, Victor & Ben. Once again, these folks knew the playbook, and were everywhere. We often wondered; how do they keep so in sync? Unflappable and more importantly completely endearing – I will miss them all. Special Teams – Amy the Masseuse extraordinaire, after a day on the slopes, she cheerfully worked out every knot and dent assuring you were ready to play another day. I am sure there is an incredible maintenance team behind the scenes, because everything seemed to work as planned - and somehow, magically our messes were cleaned up in an almost undetectable way; rooms were cleaned, beds turned down, legendary Revelstoke water next to the bed….. On point, always. The Bison Lodge itself, I purposefully left to later in this review, it can shine so brightly, as a direct result of the aforementioned Team. This is an architectural and functional masterpiece, keep looking deep into the detail, it gets better. You cannot help but contemplate the thought, craftsmanship and attention to comfort that went into this home. Towel warmers, steam showers, the little things and big things - all on tact. The mountains, they are magic, the folks who are attracted to this wonderful and somewhat hidden gem, all seem to have the same awe and respect for what is indescribable. The common thread that is woven through this magical place is how incredibly authentic and engaging all your interactions are; is it a Canadian thing….? I like to think so. On a mountain like that, everyone is a child in the best way – “we are all having a snow day” - and free from the mundanity that sometimes masquerades as our existence. The distance we were able to gain from the stuff that does not matter (which is most of it by the way), has altered our view in a way that I am sure we will all strive to retain. When cynicism creeps in, I will know it is time to return to the magic that is Bison & Revelstoke.

We booked 2 nights accommodation for family and friends for a celebration of a small wedding. We were advised at the time of booking that there was a no cancellation policy which we agreed to. After sending out invitations to everyone we received and email that our booking was cancelled 36 hours later with no explanation. After making a call to the vendor the only explanation we were given was that the nightly pricing was wrong at $3000 a night and the price should have been $5500. It was false advertising and no alternative plans were recommended or provided by the vendor. We had no alternate accommodation on such short notice therefore we had to cancel our wedding. The woman we talked to was rude and ignorant. We emailed her again with the same price per night response. Total disappoint for such a supposed high end resort. Don’t get fooled like us.

We were lucky enough to have a birthday supper at the lodge. The ladies were unbelievable and we were treated to an amazing evening. Our Chef Moira spoiled us with a citrus salad that was so refreshing followed by perfectly cooked tomahawk steak and finished off the meal with a decadent chocolate cake. The portions were perfect and the atmosphere couldn't be beat. Thank you. Highly recommend going there