Regina's PET DEPOT®

The groomer fit me in last minute and did a wonderful job. Great experience all around!

I got to the actual store quite a bit for fish food and to play with the kittens they usually have there. Friendly staff! Website is alright at best

The last 2 times my dogs have gone for nail trims the groomers yelled, swore and were very rough with my dogs. I understand that they move around and do not make it easy for the groomer, but this is why I pay for this service. I think it's very unprofessional as the entire store can hear the yelling and the dogs crying and no one seems to care. For this reason I have stopped shopping at this pet store all together.

We used to love coming here to get our dogs nail clipped. We had a bad experience years ago here where a groomer who made my dog snap at him. She NEVER does that and then he got mad at us for it. He was the one who was man handling her roughly. Fortunately he stopped working there. Again we had good experiences. Then just before the lock down I brought my 11 year old dog who has arthritis there to get her nails cut. The groomer may have had a tough day and I did come in at the end of her shift, but if she didn't want to do it, she could have turned me away. But instead I'm watching my dog yelp and whimper and try to run away from her. The groomer pulled on her bad leg. I did not appreciate this and will not be back. Yes the owners tried to apologize for the experience and said that I should have mentioned she has arthritis, but I never had to do that before. I found that over the last year with the renovations and the price increases that the service has gone down. The one day the one staff member had her dog there and he was popping his head out to say hi, so naturally at a pet store you think you could pet the dog. She came up to us and was very rude and said please don't touch my dog. We stopped coming here for now. Maybe in the future we will try again. Update 2 years later and we still have not been back found an excellent groomer who is amazing with both my dogs. No need to go back here again. Cowtown also has better food and service with reasonable prices.

Great staff. We're helpful and knowledgeable. Lady at the front of the counter has a smile that could melt the coldest of dogs. Keep up the great work.

Absolutely wonderful staff! So bright and clear, and the animals are all well taken care of! We'll definitely be back!

Love this store. Just a tip, I would suggest cleaning the rat cages more daily. They were quite smelly when I was in and it can affect the rats respiratory system and cause future issues such as URIs (upper respiratory infections).

I normally get my dogs groomed here and the groomer is fantastic. But this time had to go with someone new. He did his best but dogs were not trimmed well still had lots of hair not cut short enough. And cut my dogs pad on her paw with scissors. She has been not her self since we got home. Definitely going with our regular groomer next time..