Raintree Recreation

Name: Raintree Recreation
Address: Abbotsford, BC V2S 8R2, Canada, S, Canada

4.8/5 ★ based on 8 reviews

Contact Raintree Recreation

Address :	Abbotsford, BC V2S 8R2, Canada
Phone :	📞 +9
Categories :	Swimming pool supply store , Hot tub repair service , Swimming pool repair service ,
City :	S

Best Swimming pool repair service in Canada

M	Melanie on Google ★ ★ ★ ★ ★ I can honestly say that Brandon is the nicest, most down to earth guy...I’ve met in a while. I wasn’t even sure if the hot tub could be winterized or shut down to save on electricity/chemicals while I was preparing for the sale of the house. I wanted to make sure that potential buyers knew the hot tub was in good working order even though It was drained. Brandon inspected all the equipment and mechanisms of the tub, drained it and removed the filters. He provided me with an inspection report for the new owners. He’s amazing and goes above and beyond the call of duty. What I found particularly impressive was his customer service and communication skills. This guy doesn’t just text you back when you have a question, he literally takes the time to call and connect. He juggles his schedule to accommodate yours. Brandon is the real deal people. Everyone needs a trustworthy, honest, approachable repair technician in their court. He’s the man! I’ll recommend him in a heartbeat! Thanks Brandon... You Rock!
S	Sonam Sachdev on Google ★ ★ ★ ★ ★ After calling numerous pool companies and getting ridiculous quotes we got a hold of Brandon at Raintree recreation. His prices are great, he provided exceptional customer service and he is very informative. Not only did he do his job well but he also guided us through the process of maintaining our pool. We were overwhelmed with the thought of having to clean and maintain a pool never having owned one but he assured us he would be in touch until we feel confident. He continues to exceed our expectations and the service he provides is phenomenal. I will definitely be referring him to others. Very happy with the service. Thank you Brandon!
G	Gillian Blanchette on Google ★ ★ ★ ★ ★ We were beyond impressed with the service we received from Brandon from Raintree. He really took the time to help us understand our pool setup and components better. He was very quick to respond and even came for a service call the same day we called. Instead of selling us an expensive part that we didn't need, he properly diagnosed the problem when I wrongly assumed it was the heat exchanger. I would absolutely recommend this company and will be using them for any future pool needs.
d	david steunenberg on Google ★ ★ ★ ★ ★ Brandon did a great job for us fixing our spa pump and coming over after hours. He showed up, checked over our system, gave us honest advise, and went above and beyond to make sure he got the spa up and running. Very impressed with his work, attitude and professionalism. I highly recommend Brandon.
T	Tyler Lande on Google ★ ★ ★ ★ ★ Brandon was an absolute pro. His workmanship is top level, as is his attention to detail. I was particularly impressed with his communication and responsiveness. He made sure we were happy with every step of the process. Can't recommend him highly enough.
d	danielle hay on Google ★ ★ ★ ★ ★ Amazing service, came out quickly, professional, and knowledgeable.I like feeling confident when our pool needs a repair that it’s being done right the first time! Will definitely be using brandon again and would recommend him to anyone that needed help with their pool or spa!
M	Matthew Dawes on Google ★ ★ ★ ★ ★ Took 7 days to receive a text back about booking an appointment. 8 minutes before he was due to arrive at my home he called, let the phone ring once and hung up. Finally got ahold of him and he said he couldn't make our appointment, but would let me know when he was leaving his current appointment much later that evening and would come them. That was 2 days ago and I still haven't heard from him again. Might be good at his job, but reliability is a zero.
T	Travis Haftner on Google ★ ★ ★ ★ ★ I have been strung along for 7 months by Brandon. He has not honored his warranty on a spa pack that he said he would back that is not even a year old. He's only ever come out once in this time and has ditched me on six appointments without so much as a phone call. He also had me leave water in my hot tub during winter so he could inspect it. He never showed and now my tub has leaks from freezing. Every decision I've made to go with Brandon has resulted in disaster. My hot tub is ruined because of his advice and neglect. Each phone call results in him telling me that he's working to resolve my issue but he has never actually done anything at this point other than verify the spa pack he sold is broken.