Rack Stop Car Rack Experts
4.8/5
★
based on 8 reviews
Contact Rack Stop Car Rack Experts
| Address : | 324 Esplanade E, North Vancouver, BC V7L 1A4, Canada |
| Phone : | 📞 +98777 |
| Website : | https://www.rackstop.ca/ |
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| City : | L |
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suman saha on Google
★ ★ ★ ★ ★ This place is one stop shop for everything related to bike racks, roof racks, roof top tent and many other things. We bought a roof top tent and platform bike rack from them. We installed the tent on our Q5 last year - and yesterday we transferred the tent to our Jeep Cherokee. They did it for free which is amazing -they also ordered a new tent cover for the tent as the old tent cover's zipper broke (our fault). The service is outstanding and all the folks who work there are very friendly, knowledgeable and professional. This place is highly recommended.
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Tianna Baker on Google
★ ★ ★ ★ ★ I can't say enough good things about my experience at the Rack Stop. I bought the Hybox hard shell roof top tent (2 years ago), they were accommodating with the installation and finding me the proper mounts. The tent was later recalled by Thule and I'm currently in the process of dealing with the recall. The Rack Stop has been supporting me the whole time with answering my questions and following up with Reps when needed. I've mostly dealt with Greg (I think one of the owners) but all the staff have been friendly and not once made me feel like my recall situation was an inconvenience to them. They are knowledgeable about their products and will help you find the best fit for you.
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Lesley Anderson on Google
★ ★ ★ ★ ★ Kudos to your store and staff! We purchased a new Outlander PHEV and needed a hitch, which was no small feat in a pandemic and with a new vehicle with few options available. The staff were super helpful in getting us sorted out. The hitch that had been ordered turned out not to fit and Steve managed to find one in Burnaby, get it delivered and get it installed all within a few hours as I was only in North Vancouver for a short time, having come over from the Island for work & to get the hitch installed. They were so helpful and I'm grateful that they were able to get us hooked up with the needed part so we could get our bike rack on and back out on the trails!
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Krystal Stone on Google
★ ★ ★ ★ ★ Highly recommend! ? Justin did a custom track install for us on our Jeep hardtop, and was an absolute pleasure to work with! These guys are easy to approach and highly knowledgeable. The track install was clean and low profile, with separate tracks for the main hardtop and the sun panels. The quote they provided in advance had no surprises, and we were able to book the install within 48 business hours (same day torn around). I'm very happy we found this place through an excellent referral by our mechanic Rob, at Wetmore Motors. ⭐⭐⭐⭐⭐
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Kristin Rummell on Google
★ ★ ★ ★ ★ I received excellent service buying a roof rack here. I bought a rack and the bars ended up not working with my kayak racks that i already owned so I went back and they changed my roof rack bars for free so that they worked with my kayaks. I was very pleased by the quick and efficient service that i received here and that they stand behind what they sell! I will definitely be back.
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Justin Laycob on Google
★ ★ ★ ★ ★ These guys go above and beyond for their customers. I would give them 6 stars if I could.
Don't make the mistake of going to get your rack anywhere else. Rack Stop is by far the best.
No fee's or appointments to install, owner is on site, best range of product in Vancouver and everyone is extremely knowledgeable and freindly. Their customer service is hands down better than Rack Attack.
Big shout out to Will for setting everything up! You're awesome buddy.
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Shara Kim on Google
★ ★ ★ ★ ★ A family run business where the people are super helpful and incredibly kind. Going in there with very little knowledge of what to look for the owner asked me a few questions and found the best suitable fit for me. He also looked up some other options as I was not sure which car I wanted to put the bike rack on. Never once did I feel judged for not knowing my bikes wheel base or my cars hitch class. They also have a great selection of different styles and brands to choose from plus they were happy to have me and my dog hang out. Thanks again for the amazing help and wonderful chats.
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Jeffrey Schleimer on Google
★ ★ ★ ★ ★ Amazing group of guys! They went above and beyond to get me the right rack and roof box, and their measurements were on point! Everything works perfectly! You could see the attention to detail while they were installing it. Great job guys, thank you!
Edit: If this helps anyone, I have a 2013 B250 and the cargo box is a Thule Motion XT XXL, and it fits beautifully!
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