Purolator
2.9/5
★
based on 8 reviews
Contact Purolator
| Address : | 375 University Ave, Toronto, ON M5G 2J5, Canada |
| Phone : | 📞 +88877 |
| Website : | https://www.purolator.com/en |
| Categories : | |
| City : | G |
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ALOK KULKARNI on Google
★ ★ ★ ★ ★ Very rude and unprofessional. Said maybe misplaced my original passport which was to be delivered to the neighboring city 1hour drive away. The manager at their call centre was not at all empathetic and literally said I can't do anything. DON'T DO BUSINESS WITH THEM.
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Ash F on Google
★ ★ ★ ★ ★ (It is a general comment not about this location)
Terrible costumer service! it is more like a scam rather than shipping company. It is not possible to contact them neither by calling or chatting.
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fame us on Google
★ ★ ★ ★ ★ Amazon says you don't have to pay for packaging so I didn't bring my own. This is apparently not an official puralator so they charged me 5$ whatever but service wasn't great either
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Jeferson Brigido on Google
★ ★ ★ ★ ★ Staff was helpful and I got everything quickly. The working hours is not great, but once as I there to return my amazon purchase it only took 3 minutes.
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Patrick Baral on Google
★ ★ ★ ★ ★ Went here for a return shipment to Amazon. They won’t print the label for you… so you’ll have to spend 10 cents to print it out in the Staples print section. How cheap can a company be? The staff seemed disorganized and there were many people waiting. Other than that, the shipment was picked up and delivered to Amazon with no problems.
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Caio Uechi on Google
★ ★ ★ ★ ★ I asked the attendant if they would give me a confirmation receipt for the shipping package as it was a laptop. She turned to me and just gave me a straight "NO" and left. I feel they need to evolve how to treat a customer.
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denis grotto on Google
★ ★ ★ ★ ★ Only problems after problems after communication issues.
One person tells you something, another tells you different, and at the end of the day you always have to pick up your packages at their warehouse ! Often they don't even buzz you, they just update their web site saying that your package is available for pick up... because it's better that way!
Honestly the less you deal with them the better !!!
When is this company going out of business???
Please and thank you!
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Esther on Google
★ ★ ★ ★ ★ This Purolator drop off counter is located inside the Staples downtown Toronto at 375 University ave. The lady at the counter who took my Amazon return box was quite pleasant, and even though at the time of drop-off, the staff at this location don't scan return parcels or give a receipt as proof they have received your return parcel, the lady assured me that Purolator picks up parcels at 5pm.
Needless to say, I tracked it and it was delivered to the Amazon shipping dock at 5.25am (12 hrs after it was picked up from the Staples Purolator drop off counter).
Please note that in addition to Purolator, this location also offers shipping services for FedEx and DHL, each with specific daily cut-off time for courier pick-up. I've attached photos
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