Purolator
2.6/5
★
based on 8 reviews
Contact Purolator
| Address : | 769 Powerline Rd, Brantford, ON N3T 5L7, Canada |
| Phone : | 📞 +88877 |
| Website : | http://www.purolator.com/en/home.page |
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| City : | T |
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shanon caster on Google
★ ★ ★ ★ ★ Had to pick up a package. The lady helping me was very nice and found my package super fast. Was in and out in about 10 minutes or less.
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Courtney Moore on Google
★ ★ ★ ★ ★ Received a “text” message that there was no one home at the time my package was attempted to be delivered - this is impossible as I WAS most definitely home at both the time and date of “attempted” delivery.. the door bell did not ring nor was the door knocked on.
No slip was provided on my front door either.
Super disappointing and inconvenient.
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Jenn Fournier on Google
★ ★ ★ ★ ★ Was on hold for 25 minutes this afternoon. Finally spoke with a female representative who was extremely rude and snippy. Purolator had delivered originally without knocking or ringing the doorbell, only for me to have to pick up while in isolation. Their admin had a terrible attitude and she was not accommodating or kind at all.
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Sarah Kong on Google
★ ★ ★ ★ ★ I don't understand how a delivery company is NOT open on a weekend. Even if it is just for like 4 hours on a Saturday morning. Fedex is open from 10-3 on Saturday. Or you can open earlier during the week so we can get our package before work. Say 7:30am.
Many of us work during the day and find it difficult to find time during the week to head to a remote area of Brantford to pick up a package. SMH
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Christine Thrasher on Google
★ ★ ★ ★ ★ This company has the laziest drivers ever they don't knock, use a buzzer or call. Thanks purolater for messing up a simple modem delivery not once but twice in a row on two seperate occasions. Won't be using your services again thats for sure
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Rene Laframboise on Google
★ ★ ★ ★ ★ I'm not a frequent shipper or user of self shipping. The lady who assisted me was beyond exceptional in her service and kind assistance.
Pricing aside, customer service was flawless.
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Virus Heavens on Google
★ ★ ★ ★ ★ The location is closed every weekend, thus leaving anyone with a 9-5 job, scrambling to try to get their packages, before whatever period it is, Purolator feels is appropriate, before re-sending them. This has - in my experience been 4 business days or less. With 0 contact. I have not gotten a single delivery attempt notice from them, and have since asked the company I make purchases from, to ship with anyone other than Purolator.
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biggz Ferrell on Google
★ ★ ★ ★ ★ Unbelievable as I am also complaining bout same as others driver was here but instead of using the buzzer # written on package just drove away instead and I highly suggest not trying to deny it video camera has it all.
My dogs medication is now 48 hrs late cause they failed to show up at all yesterday I will be using FedEx for my monthly orders now where next day means just that!
Good riddance.
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