Pronto Inc - Calgary

4.7/5 β˜… based on 8 reviews

We’ve had the displeasure of dealing with multiple sewer issues over the last two years thanks to our kids. We’ve reached out to 4 different plumbing companies to get things fixed as they happened. Pronto was by far the best one. The came to our house really fast, were reasonably priced, solved things quickly and explained to us what is happening with our line and how to prevent future issues. Highly recommend.

Contact Pronto Inc

Address :

SE 235105, Wrangler Dr #35, Calgary, AB T1X 0K3, Canada

Phone : πŸ“ž +98
Postal code : 1
Website : http://www.prontoinc.ca/
Categories :
City : X

SE 235105, Wrangler Dr #35, Calgary, AB T1X 0K3, Canada
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Rene Bretzer on Google

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The guys know their stuff. Always friendly and professional. Have used them for years at seniors residence in town and have always been happy with the service. Can handle pretty much any drainage or sewer/waste problem you can think of.
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Michael Cryderman on Google

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Sam arrived at my home right on time in the morning and got the job done effectively and efficiently. Sam was extremely knowledgeable and friendly and was also very transparent regarding the cost of the job. At a competitive price and with such friendly and expert assistance, I will definitely use Pronto in the future. Thank you so much for your time and effort in resolving such a critical issue.
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Philip Hadford on Google

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Have been using Pronto on site for a multi family unit for a number of years now, they be always been thorough, persistent and responsive. When you call, day or night, you get a real human! They also come with the right tools for the job.
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Marlene Lannigan on Google

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We’ve had the displeasure of dealing with multiple sewer issues over the last two years thanks to our kids. We’ve reached out to 4 different plumbing companies to get things fixed as they happened. Pronto was by far the best one. The came to our house really fast, were reasonably priced, solved things quickly and explained to us what is happening with our line and how to prevent future issues. Highly recommend.
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Mia Tarraf on Google

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Had Pronto out today to fix a clogged bathroom sink. It turned out to be a more complicated situation than originally thought, but they spent the time figuring it out. They were extremely friendly and professional and left my place spotless after the job was complete. Will be recommending them to anyone I know who may need plumbing service in the future. Thank you gentlemen!
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Larry Sawatzky on Google

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I used their services and the owner contacted me the next day. Here are copies of the chat: Good morning Larry, this is John with Pronto. Was Ken up to your expectations last night clearing the sewer emergency? Hi John, first I wanted to apologize for calling you multiple times last night. It wasn't my intention to be annoying but was just handling my tenants interests as well. Ken was awesome! For someone to come out on overtime after being woken up he was a delight to deal with. Excellent attitude I must say. He says he will be returning later today to finish the repair and I'm sure he'll be just as great. Again thanks for everything. You guys are great! I'll also be recommending your company if anyone requires such services.
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Dustin Gutsche on Google

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As a property management team we know the things that can go well and the things that can go off the rails with sanitary lines. If a technician is unaware of the complexities of a multi-family residential building you can have a stack cleaning which is meant to be preventative to prevent septic back ups - result in a backup like you are trying to avoid. There are several vendors (and many many plumbing teams in the city) that do sanitary line cleaning. Just note that Pronto is among the few that have both the right tools and the know how to get it done right. Do yourself a favor and skip the cheapest and go for the best. You don't want a half job when it comes to the topic of sanitary lines!
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KTP on Google

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First off I was quoted a decent amount hence why I chose Pronto Inc. the end result to replace a broken fill valve was far off from the price we discussed over the phone. When I confronted the owner to correct the pricing, he was very hostile and angry. I would never recommend this scammer, takes advantage of women. My husband said it was a pump that cost max $20 he charged us over $80 just for the replacement part. On top of his hourly fee & repair that took maybe a whole 10-12 minutes.

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