Primacy - River Road Medical Clinic

Name: Primacy - River Road Medical Clinic
Address: 671 River Rd, Gloucester, ON K1V 2G2, Canada, V, Canada

2.9/5 ★ based on 8 reviews

Contact Primacy - River Road Medical Clinic

Address :	671 River Rd, Gloucester, ON K1V 2G2, Canada
Phone :	📞 +88
Website :	http://primacyclinics.ca/locations/river-road-delgado/
Categories :	General practitioner ,
City :	V

671 River Rd, Gloucester, ON K1V 2G2, Canada

Best General practitioner in Canada

R	RON p on Google ★ ★ ★ ★ ★ Dr Mahdy is 1 of stupidest Dr I ever met I go in with symptoms as a heart attack she does no blood work she does nothing but send me to Bank Street for the heart my heart doctor their give me a clean bill of health found out I have prostate cancer and she's never even checked I will never recommend her to anybody and I will bring it up with the medical Better Business Bureau
C	Cap MIam on Google ★ ★ ★ ★ ★ She has been my family doctor for over 10 years and the service has slowly declined. I see her for my annual every year but in the last few visits, I've had to sit in the waiting room for over an hour even with an appointment. This time around, I called in May for my annual in October, was told that I would be put on a waitlist and will receive a call back closer to the month. No call, so I follow up. Was told that I would be put on another waitlist (waitlist for the first waitlist??) AND THAT SHE WILL NOT BE SEEING PATIENTS UNTIL FEBRUARY 2020!! Plus she has the audacity to send her patients letters asking for funds to provide supplementary services due to provincial budget cuts? Supplementary services ? What about BASIC services?
m	melissa gagnon on Google ★ ★ ★ ★ ★ I take back what I wrote previous- she is unable to see me for an urgent NON HOSPITAL matter until december 18th. Will not even entertain the idea of seeing me for 5 minutes because it will compromise patient care for other clients. What about my patient care? I suggest she takes on less patients so she can see her actual ones
T	Terri Graham on Google ★ ★ ★ ★ ★ Dr Delgado has been my family dictor since 2007, love her. She listens, takes one's symptoms into consideration, refers to specialists' clinics when warranted. The receptionists (Carol and Raquel) are nice and understanding.
M	Melissa Gagnon on Google ★ ★ ★ ★ ★ Very much appreciate her as a doctor. She has been excellent and very caring during difficult times. She explores all types of avenues and problem solves. Yes there are wait times, but she takes the time to discuss your medical issues and invests interest in them. I rather wait because she is taking her time with her clients, rather than have a doctor who zooms through appointments just so someone, god forbid! Waits longer for their health care.
T	Tonya Guild on Google ★ ★ ★ ★ ★ I voiced my concerned about a health issue that runs in my family and that I was shocking symptoms. Instead of offering me information, advice and testing, she simply laughed at me. At this moment it is impossible to get into contact with my family doctor dr. Delgado. No one in her office answers the phone and I sent emails to her over 4 months ago and she has not responded. This is not surprising because even when before the pandemic, I would call her office and not get a call back for months. I regret deeply switching to this family doctor.
R	Rachel Pérusse on Google ★ ★ ★ ★ ★ Dr Delgado is a great doctor — listens to what you have to say, is never judgmental, and always helpful on referring to specialists etc if necessary. She very clearly keeps up-to-date on the latest medical treatments etc. She does have kind of a strong accent, but in a way that's charming rather than problematic! We drive a long way to her clinic, but I feel absolutely confident in the care she gives our family. The waiting room is comfortable and welcoming, there are toys for kids to play with, and all of the staff are just so kind and friendly. Yes, there are often long wait times even with appointment, but I believe that this is due to them having a system which has a lot of flex — I'd rather have a clinic who will try to squeeze me in if I really need to see someone than a clinic that never has a wait time. They also have great after hours options for registered patients, which is a godsend.
T	Thalia Lepage on Google ★ ★ ★ ★ ★ I am extreamly disspointed in the office of doctor Delgado. After being a patient for 15 years, I have received and email yesterday night that due to being overwhelmed by patients, my family has been randomly selected and will no longer be served by her doctors office. What kind of policy is this and how can you treat a client who has been with you almost their entire life like this? The fair procedure would be last in, first out. Of course when I tried to call this morning I was only able to reach a full mailbox and was unable to 1. Make an appointment before my "cutoff date" and 2. complain about the IDIOCRACY that this is. On top of all that, I am being charged $35 to transfer my medical records. If you're dumping me,that should be a common courtesy.I am beyond dissapointed and angry at this situation and would like to say that this is extreamly unprofessional. I will try and call back and you will be hearing my opinion!