PJC Jean Coutu
3.5/5
★
based on 8 reviews
Contact PJC Jean Coutu
| Address : | 501 Avenue du Mont-Royal E, Montréal, QC H2J 1W5, Canada |
| Phone : | 📞 +8 |
| Website : | https://www.jeancoutu.com/localisateur-succursale/montreal-501-avenue-mont-royal-est-h2j-1w6/61/ |
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| City : | J |
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Justine Ledoux on Google
★ ★ ★ ★ ★ Very very very rude customer service. Got yelled at by a cosmetician because of her own mistake (placing a “sale” sign on the wrong product). At least the store manager was very nice about the whole thing.
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Vincent Hamel on Google
★ ★ ★ ★ ★ Worst pharmacy ever. Their clerks at the prescription desk are always overwhelmed, the waiting time is higher than anywhere else, they forget to follow up and they make errors on prescriptions. They have a clear lack of organization and it’s not being resolved since I have been a client there for more than a year and a half. I won’t return...
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Tessa Blanc on Google
★ ★ ★ ★ ★ Super-crowded and it's difficult to get help--you have to roam the aisles in search of staff (although when you do find someone, they're very helpful). The pharmacists vary, from the truly professional and very kind to the distant and snooty. The pharmacy itself is extremely busy (or poorly managed)--you wait a very long time to get your prescription filled, and there's no privacy whatsoever in that you get to hear all the conversations between staff/pharmacists and clients. Overall this place does its work, but without any sort of personal charm, except for a couple older pharmacists, who are really excellent.
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Sandra.makhoul Sandra on Google
★ ★ ★ ★ ★ Terrible delivery service, I have covid and I’m very sick, I’ve placed an order at 9 am didn’t get it till night, very ignorant and disrespectful
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Steven L. on Google
★ ★ ★ ★ ★ One of the worst Jean Coutu's I've been to for pharmacy services. I've decided to write a bad review after three poor experiences:
1. Refused to give me my prescription refill a few days ahead of time (another Jean Coutu did this for me, no questions asked)
2. Refused to give me a prescription refill when I ran out because I wasn't able to see my doctor in time (another Jean Coutu did this for me, no questions asked)
3. Wanted to charge me $5 for my prescription history (another Jean Coutu did this for free, no questions asked).
It's clear that the people running this Jean Coutu don't value their customers, often vulnerable patients depending on them for essential care. I will avoid shopping here in future and have advised my family and friends in the area to do the same.
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Maia De Gregorio on Google
★ ★ ★ ★ ★ *COSMETICS REVIEW*
This place is amazing for makeup. I got everything I usually need for half of the price at a boujy place. So affordable and have everything you can think of.
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Slf 2020 on Google
★ ★ ★ ★ ★ They do not like English people. The French speaking people will get service quicker. They will keep an English person on hold on phone for over 30 min. You can hear the phone ringing and you know that clients are being served because they are French. I went to the pharmacy explaining that the fluorescent lighting was too bright because I'm a migrainneur and the pharmacist told me to go to the hospital. But there she was serving all the French people and making me wait. Unbelievable.
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Ana M on Google
★ ★ ★ ★ ★ The review is about pharmacy, not the shop. Don't go if you are not ready to wait +20min. They made me wait 25min for 2 tubes of cream and I was the first in line! I find 25min is too long for picking up 2 bottles and dropping then in the basket. When I made a comment, the staff was rude and lied that there were other orders that came before me although I saw them placing their orders after mine. Very long bad service and rude stapppff.
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