Peterborough Refrigeration Heating & Air Conditioning Limited

Name: Peterborough Refrigeration Heating & Air Conditioning Limited
Address: 655 The Queensway #3, Peterborough, ON K9J 7M1, Canada, J, Canada

3.7/5 ★ based on 8 reviews

Contact Peterborough Refrigeration Heating & Air Conditioning Limited

Address :	655 The Queensway #3, Peterborough, ON K9J 7M1, Canada
Phone :	📞 +7788
Website :	http://www.peterboroughrefrigeration.com/
Categories :	HVAC contractor , Air conditioning contractor ,
City :	J

655 The Queensway #3, Peterborough, ON K9J 7M1, Canada

Best HVAC contractor in Canada

F	Frank Groves on Google ★ ★ ★ ★ ★ Great job installing deluxe filter system and UV virus killing light in our duct system. Arrived on time with Covid protocols. Left the work space tidy and the price was very competitive. A very reliable company. Thanks
C	Carleigh Reynolds on Google ★ ★ ★ ★ ★ I usually am the type to write raving reviews, unfortunately I cannot. Upon installation in 2018, they left a hole in the main trunk & a large mess. We called for AC maintenance/repair last month & got quoted the for the hour and no one informed us of travel time, which was disappointing and shady as they had multiple times to communicate that with us. The AC didn't present the issue when the tech came, which happens, but he shrugged it off and didn't give us any suggestions. My husband followed up with an email explaining the situation in full with zero response. It's unfortunate that this company does not stand by their products and have any sort of proper business etiquette or integrity.
A	Aldo Baiocchi on Google ★ ★ ★ ★ ★ I have tried to get a quote for 2months now. I had to pay a visit to get them to come which they said they would discount on order. I was promised a quote in 2-3 days. I have called at least 4 times after that to get a quote. Every time I get that they are sorry and will get back to me shortly. Still waiting for a quote. Maybe they will call me January for A/C. They must be doing very well.
R	Rebecca Clements on Google ★ ★ ★ ★ ★ Amazing service! Furnace stopped working at 4pm on a Friday, with a newborn at home and they came and had it repaired by 5:15!
M	Mike Orloff on Google ★ ★ ★ ★ ★ Terrible experience. I called Peterborough Refrigeration when I was having hot water problems. After charging me $915 for 2 separate service calls that didn't fix the problem, they charged me $3616 to install a new hot water tank, which failed within the manufacturer's warranty period. Even though the tank was leaking, they insisted that a service call was required. They came out, took a picture of the tank and charged me $267 for the 5-minute visit. After multiple calls to follow up, I was told that another service call would be required. The technician didn't show up on the scheduled date so I called and was told that they would just send me a quote. After several more calls to follow up, I received a quote 6 days later: $4537 to install a replacement tank (which would take 3 weeks to deliver) and then they would submit a warranty claim (which would take 6 weeks to process) plus I would be charged to return the tank to the manufacturer (cost unknown) and I would have to pay a $90 warranty processing fee. I asked for some consideration and was told that my request would be discussed with the owner the following morning. At 4:15 the next day, I received a voice mail from the owner saying he was leaving the office for the weekend and to call him on Monday. At this point, I gave up and called another company, who provided a far more professional level of service.
G	Grant Valentine on Google ★ ★ ★ ★ ★ Our AC quit on Saturday and we called Sunday morning to see if we could get it repaired as a heat wave is coming. Wes (technician) responded promptly and was over to our place within an hour. He quickly repaired the electrical problem and we are now set for the heat wave. Thanks Wes Sandy & Grant Valentine
E	Elaine Greaves - Holloway on Google ★ ★ ★ ★ ★ Always provided excellent customer service and freely gives recommendations even when not in their service area... Gord and Bob are excellent to work with.
M	Michael Williams on Google ★ ★ ★ ★ ★ The staff were really knowledgable and helpful. They answered all my questions in depth and helped me to better understand how to maintain my heating and AC systems.