Pet Valu

Name: Pet Valu
Address: 1011 Victoria St, Petawawa, ON K8H 2E2, Canada, H, Canada

4.1/5 ★ based on 8 reviews

Contact Pet Valu

Address :	1011 Victoria St, Petawawa, ON K8H 2E2, Canada
Phone :	📞 +879
Website :	https://store.petvalu.ca/location/2344/
Categories :	Pet store , Pet adoption service ,
City :	H
Description :	Retail chain carrying food, supplies, toys & other products for pets such as dogs, cats & reptiles.

1011 Victoria St, Petawawa, ON K8H 2E2, Canada

Best Pet store in Canada

J	Jessica Parent on Google ★ ★ ★ ★ ★ Good selection, staff not so attentive. The last two visits I walked in and the 3 sales associates were chatting and did not acknowledge me until it came time to cash me out. My most recent visit they had offered woman ahead of me to sign up for their loyalty program but did not offer it to me upon my check out. There are a few other local pet supply stores that I will now frequent as opposed to feeling undervalued at this establishment.
S	Stink Beard on Google ★ ★ ★ ★ ★ I've gone into this pet value quite a few times since moving to Petawawa. MOST of the staff are wonderful to deal with and very helpful. There was a few times I had went in and felt completely disrespected by one staff member in particular. The first time it happened I thought maybe she's just having a rough day; however it happens every time I go in. I have since found out that this person is the assistant manager! Rude to customers, acts like it's a chore to help you, not to mention I've heard her be rude to the other staff, and my neighbors had the exact same experience. HIGHLY unprofessional and if I was the owner of that store I would be hiring a new assistant manager. I will no longer shop at this establishment.
J	Justine Kerr on Google ★ ★ ★ ★ ★ Staff is always super friendly and the store has a great product selection at really good price range. Curbside pick up is always quick and correct.
A	Anne Jarcew on Google ★ ★ ★ ★ ★ Muffet needed a new dog collar. 2 new staff were extremely attentive, did everything they could to assist!!! The size was not in stock. I carried Muffet in on her bed. She is very senior, at 13. Goes into heart failure easily. They made our time there fun!!!! So important for customers who need stuff. Next I brought in Uleta, a young dog, at their encouragement. We switched the small collar from Uleta to Muffet. Uleta ended up with the new properly fitting collar. Meanwhile: Muffet escaped from her bed!!! Went to pee somewhere. The new lady very kindly came out with the paper towels and spray. We got we needed!!! We treated so kindly!!! Thank-you!!! Going back again!!! Anne Jarcew
R	Reluctant Homemaker on Google ★ ★ ★ ★ ★ Love this place and the staff! They're always friendly and helpful, and when I bring my dog in they always greet him and play with him and usually offer him a treat. (PS He loves it here too! He knows where he is as soon as we drive into the parking lot and gets excited!)
P	Pam Mclaughlin on Google ★ ★ ★ ★ ★ Used the dog washing station for the 1st time. Very clean. Will definitely use it again. Staff not very friendly though
M	Maria camilla Contreras ovalle on Google ★ ★ ★ ★ ★ It's the third time we go there, once to buy a toy, the next two times to use the dog wash station. It is very handy and the equipment is fine but the personnel is rude and non-chalant. They act as if you were doing something terrible by using the service that they provide. First couple of times we thought it was only a couple employees having a bad day but 3 times in a row it's clearly just the general attitude of the store. I wouldn't recommend this establishment to anyone whatsoever.
R	Renee P on Google ★ ★ ★ ★ ★ The best part about this pet store is the DOG WASH! I tried this recently for our 2 Boston Terriers. For only $10.00 per dog, you have a comfortable washing station, dog shampoo/conditioner and towels and there's no clean up in your own bathroom! They have a wash card too where you get 1 wash free after 5 or 6, I can't remember. They store is clean, stocked with high quality items and food. Awesome customer service.