PBF Pita Bread Factory

I have been shopping in PITA factory since 2004 or 2005. The previouse owners were great. Product was good and customer service was great. But since they changed hand customer service went to zero, quality of the bread gone bad. It is always feels dry and I know it is not day fresh but they Insist it is day fresh. Today I visited there and even wearing mask is not mandatory anymore the women working there forced me to wear one so I can enter the store. When I entered the store with my mask and I told her that is not mandatory any more but recomended, she picked up the phone and was saying that "I will call them so they can tell you" I told her it is ok I accepted it and am wearing my mask, just give my bread and I leave but she kept trying to call. I finally told her that i have to leave and she need to finish the phone and I stead selling me the bread. Now she handed 3 pack of stale PITA bread to me with frustration and when I was going to pay with CREDIT CARD she said we don't take card for transaction less than $5. So that was the time I go there. No customer service , no quality instead lots of attitudes. Not recomended.

The bread is of good quality but unfortunately they put 2 non-fresh pita bread packets among 5 last time although I paid for fresh ones.

Always selling out of Pitas. Miscounted. Not the same quality

Great place to get fresh and day old bread. Selection varies based on days. I like to buy the bag of misshapen bagels since they tend to be smaller than regular yet bigger than mini ones. They have a great selection of pita from the Lebanese thin style to the Greek fat style. They also have gluten free options. They have the 'defective' wraps, pita, bread, bagels, and naan for really cheap so if you don't care if it's slightly more done, misshapen, or has holes here and there it's a great deal as it still tastes the same.

I was there a couple days ago . I bought a few pita bread.one of them had a mouse bite. So just be carful when you buy from there ….

While the bagels taste good, their pre-sliced ones are Never cut all the way through and are usually lopsided when you try to get the rest of the thing cut properly. Far, far, far too expensive for what it's worth. I've started just getting my friend to mail me proper bagels all the way from Toronto at a fifth of the price. They taste great though and are quite filling.

Good selection and great prices when on sale. The quality used to be better and bread was more fresh. Many of their breads are not actually baked fresh as advertised, but rather defrosted frozen bread.

I have shopped there a few times. Went inside for whole wheat pitta bread. The new girl explained well for me the difference between the two whole wheat breads that they have. She also said that ,one is thicker ,and one is thinner. Was very pleased with the cashier's approach. Bought some bread too... As I am very active on Google, and leave a comment almost everywhere I go, I came outside and wanted to leave a extremely positive comment, because of cashier's positive ,and professional approach, as I was taking a couple of pictures for Google comment one person who was going in the store and was one of the staff just arriving for his shift (this person will be referred to as "the hero" throughout my narration) asked me "can I help u?", and I replied I am ok.... Just as I was sitting in my car ,and getting ready to leave ,a person whom I think is the owner ,came running out of the store asking me "can I help u?" Which I explained I am writing a google comment......he asked me again "is that why u are taking pictures ? " and I replied "yes, why else would I be"....I told him ,he can read my comment later. The supposedly owner's response was good and respectfully over all, but made me think why would a business selling bread ,would be so concerned about a couple of photos taken from outside the store...??. Are they hiding something...who knows ??. The owner was polite over all, and behaved rationally, but did not apologize........ Obviously the hero (his staff) that saw me outside informed him, and it is ok if owner is concerned but it would have been more professional on their part ,and looked better if the hero that informed the owner (to say he is a good employee), would not have come out with him. Coming out of the hero (the staff) with the owner was a negative point in my book and that is why initially I wanted to leave 5 stars ,but now I am leaving only 3 stars ,thanks to the hero (the staff)...I think the hero thought on his mind ,he was catching a criminal........neither the owner nor the hero(the staff member) was wearing masks. I felt a bit weird ,having to explain myself for taking pictures of the sign outside. Overall I think their bread quality is good ,and competitive in price, and I wish good for them...