Paragon Surfacing Ltd
4.3/5
★
based on 8 reviews
Contact Paragon Surfacing Ltd
| Address : | 6720 Graybar Rd, Richmond, BC V6W 1J1, Canada |
| Phone : | 📞 +78 |
| Website : | http://www.paragonsurfacing.com/ |
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| City : | W |
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Bruce Wayne on Google
★ ★ ★ ★ ★ Can't say I even know these guys but I can say I'm thankful for them buying my coffee as the car in front of me at Tim Hortons ☕??
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Leah Bach on Google
★ ★ ★ ★ ★ Great service and install! If you want a perfect job, call these guys! 200% would recommend!
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Kyra Palyska on Google
★ ★ ★ ★ ★ Paragon did the installation of the Corian countertops in our laundry room, two bathrooms and the kitchen (new build). They spent a lot of time on taking measurements and at the time I remember being quite comfortable with having them do the installation .... but I couldn't have been more wrong. I have now been going back and forth with them for two months and they've said that I will be reimbursed for all the mistakes (some unfixable)/time wasted with multiple visits and I still haven't received anything (the emails have stopped...) - absolutely the worst customer service. I would HIGHLY suggest going with another company. The mistakes they made included miscutting the sink locations on one bathroom piece (which caused me to delay our plumbers); installing the large kitchen pieces against the recommended installation methods (as posted on the Corian website, and as I confirmed with Corian/Dupont) which they corrected after hours of arguing; miscutting the kitchen sink so that the attachments don't fit; sloppy caulking, and the list goes on.
*It's worth noting that Paragon does a lot of the installs for Home Depot and IKEA so be careful!
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Cindy EH on Google
★ ★ ★ ★ ★ Paragon staff were complete professionals. They were very helpful and the service was fast and efficient. I've already chosen the counter top from their show room samples that I want to use in my next project!
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CA and Randy on Google
★ ★ ★ ★ ★ Service and installation was professional, courteous, and personable. The entire team focused on solutions when presented with problems. We love our countertops and highly recommend Paragon.
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Sam Fraser on Google
★ ★ ★ ★ ★ What an amazing experience!!! A very professional, hard working company. Each department of this company was a complete joy to work with. From scheduling, measuring right up to the installation. They are very friendly, accommodating and do absolutely gorgeous work. I'm still in awe with how informative and helpful they have been throughout the process. I highly recommend them and if it were possible to do so I would have rated them an even higher star rating.
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Rich P on Google
★ ★ ★ ★ ★ This review is regarding an IKEA countertop installation.
They TOLD me when my templating appointment would be.
Apparently due to the configuration of my kitchen, the technician said that they would need a third person to attend and assist with the installation and that I had to pay a $120 surcharge.
They TOLD me when my installation date would be.
They TOLD me that the installation would be rescheduled a week later than the original date (after I made arrangements to be home and available on that day).
On the date of installation, only 2 people showed up, yet they charged me for a third person!
Installation went well except a mess of debris was left under the sink.
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Jay C on Google
★ ★ ★ ★ ★ Used Paragon for my home renovation and found them to be professional, fast, courteous, honest, and meticulous. A millworker installed a bathroom vanity that wasn't centred on the wall faucet and when Paragon installer Jeremy attempted to install the counter he found Paragon's measurements, which were based on the millwork, were off. The sink drain on the under mount basin was two inches to the right of the wall faucet because of the placement of the sink cut-out. Jeremy immediately took responsibility and made it right. No questions asked. A new counter was re-manufactured and installed free of charge. Such a relief to deal with a company that doesn't make excuses and pass the buck (which they could've done as it was the millworker's measurements that were wrong). Jeremy was fantastic, as was Liam and Sergio and Lisa. Will definitely use Paragon again.
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