Palermo Village Retirement Residence

Name: Palermo Village Retirement Residence
Address: 3136 Dundas St W, Oakville, ON L6M 0S5, Canada, M, Canada

5/5 ★ based on 8 reviews

Contact Palermo Village Retirement Residence

Address :	3136 Dundas St W, Oakville, ON L6M 0S5, Canada
Phone :	📞 +989
Website :	http://www.verveseniorliving.com/palermo-village
Categories :	Retirement home ,
City :	M

3136 Dundas St W, Oakville, ON L6M 0S5, Canada

Best Retirement home in Canada

S	Syd Teare on Google ★ ★ ★ ★ ★ My wife and I have been residents at Palermo for almost five years. Our family had compiled a spreadsheet of 18 different retirement residences, with pros and cons, and we found Palermo to be our number one pick. Other places felt more like a hotel, whereas Palermo had a very home like feel to it. Interacting with the residents and staff at Palermo made us realize we would love to call this place our home. Everyone is extremely kind and friendly, and it is a great environment to be in. Even with the COVID19 Pandemic, the staff has done a remarkable job of keeping our home covid free since the beginning!
A	Ava V on Google ★ ★ ★ ★ ★ One thing I love about Palermo is the ambience of the place. The staff is always friendly! I've never been more pleased with a retirement residence. They attend to their patience with genuine love and support. I would recommend Palermo to all my friends and family. I'd also like to mention how great the food is..
L	Lyn Patterson on Google ★ ★ ★ ★ ★ My mother and father resided at Palermo Village Retirement residence and were overjoyed with the openness of their unit, especially the large windows and balcony. All staff were extremely friendly, especially Aimee and Mylene, along with the nursing staff who were consistently professional, caring and compassionate with my parents (A big thank you to Rhincess for coordinating the required nursing care) Kudos to all nursing staff / PSW's for keeping everyone safe during Covid. They both enjoyed the delicious meals in the dining room, noting on a regular basis how much they loved the food. The cleanliness is apparent from the moment you walk into the front lobby, around the hallway to the elevators and up to the apartment. The attention to detail is obvious everywhere you look. Unfortunately my mother passed and we had to place my father into a Long Term Care facility. My sister and I would like to take this opportunity to thank everyone at Palermo Village Retirement Residence for providing a superior living experience for both our parents.
v	vesna amato on Google ★ ★ ★ ★ ★ It became very apparent when we moved my mother to Palermo Retirement Village that a distinctive characteristic of life at this residence is the sense of happiness and harmony that is felt throughout the home. We took great comfort in knowing that our mother was surrounded by people willing to go out of their way to make every day the best it can be for her in a clean and healthy environment. Palermo's response to the COVID19 pandemic has been exceptional. Even when they had to enforce strict guidelines regarding social distancing, we still felt there was a rich sense of community at this retirement home. The staff are genuinely friendly and deserve praise for their compassionate treatment of each resident. What's clearly noticeable is how care is enhanced with kind-heartedness and a personal touch from all employees – including dining & kitchen staff, personnel support workers, nurses, maintenance, administrative and management. It is very apparent that staff love working here, and seniors love living here.
S	Steve Allen on Google ★ ★ ★ ★ ★ My Mum and Dad moved into Palermo in March, 2020, just as Covid started. They felt comfortable and welcomed from the very first day. When my Dad passed away a few months later my Mum moved out of Palermo to live with family. When she felt comfortable being on her own again, she chose to return to Palermo. Although we visited several other retirement homes Palermo came out on top. It is a safe, comfortable and caring place.
J	Jeff Barwell on Google ★ ★ ★ ★ ★ I wanted to pass along a big thank you to all the Palermo staff for the support you gave our mother. Our Mom required extra attention and we were very pleased with the gentle and comforting way the staff took care of our mom. Palermo also offered mom companionship and togetherness. Most times when we dropped in, we found mom was involved in friendly conversation with the many residents. Palermo also offered many activities to fill mom's days, from small outings, to movies and bingo nights. She really did enjoy those extras. Most of all, Palermo offered mom a safe home and peace of mind for us. Thank you again, The Barwell Family
L	Lillian Sciara on Google ★ ★ ★ ★ ★ My parents moved into Palermo when the facility was brand new. There was only one other man and one lady already moved in, so they were the second. Once they settled in, their quality of life improved so much. Their two bedroom suite was large and bright and the building was lovely. They soon started enjoying going down to the dining room for meals and in the mornings, my dad enjoyed tidying up after breakfast. My dad became ill a year after moving in and everyone at Palermo was so kind and helpful throughout this very difficult time. I don't know what I would have done without their support. Thereafter, my mother moved over to a one-bedroom plus den and lived there happily and secure in her surroundings. She was so proud of her suite in the residence. I can't say enough about the comfort and help the staff at Palermo was to me for the duration of my parents lives at this residence. I would highly recommend it to anyone whose parents are ready to leave the stress of daily life and simply enjoy each day as it unfolds. Finally, a closing point I think is important. Palermo is a medium-sized facility and as such, gives residents the opportunity to get to know one-another. Some of the residences are so huge they require multiple dining areas and when they get too big, they lose that closeness between residents and staff. It really is the ideal size to feel like a real neighborhood and it has an ambiance that you can feel as soon as you come in the door.
D	Debi Coburn on Google ★ ★ ★ ★ ★ Palermo Village is wonderful - no other way to put it. My dad loved his big windows, and spent much time out on his balcony. All of the staff are so friendly and kind, especially when Dad's health took a downward turn - they provided him with all the compassion and care of a family member. The COVID response was amazing - so safe, and even when the residents were unable to visit with others, the staff kept them connected and engaged. The size of Palermo Village is perfect - big enough for amenities, and small enough that everyone knows each other - a real home. I cannot recommend Palermo Village enough - if you are looking for a new, carefree home - this is it!