Pacesetter Homes Saskatchewan - Brighton Showhome - Saskatoon

Pacesetter Homes is a terrible choice for a homebuilder if you want a well built home. They do not care about producing quality homes, their business model is to build homes as cheaply as possible and cut corners in every aspect. The following are examples of issues we experienced in the first year of owning our home (to name only a few): mold growing on walls due to humidity issues and inadequate/improper venting and humidity control (they told us mold is normal), ceiling leaking (they said this is normal), drywall not attached to wall and walls move if you touch them (they said it is industry standard to glue drywall to studs instead of screwing!), window shattering due to improper installation, inadequate HVAC (no design at all) as well as inadequate furnace (which had to be replaced 2 years later, and 2 rooms in the house are still 10 degrees colder than rest of house during winter and those rooms can not reach room temperature in winter even if heat is turned all the way up to 30+ degrees), concrete driveway chipping throughout and alligator cracks throughout (clearly poured under cold conditions), truss uplift (ceiling separating from walls leaving a 6 inch gap), attic hatch improperly installed and not sealed causing leakage and moisture, finish carpentry issues including major defects to railings and baseboards, closet shelves collapsing and popping out of walls (12 foot shelf was installed without a single stud and no bracing), and large portions of the house were never painted (raw drywall patches and/or raw wood and drywall left throughout). They were very pleasant to deal with up until we made the purchase and moved in! They committed to addressing issues during our walk through, but never addressed the issues. They pushed things off until the first year was up and then told us to call the warranty company. When we brought major issues forward to the warranty department, we were repeatedly told “that is common” and “that is normal” and “we are not concerned with that issue” and “talk to the warranty company”. It is NOT okay for mold to form on walls, it is NOT okay for drywall on the ceiling to be wet, it is NOT okay for a homebuilder to leave a house unfinished and walk away. Do not purchase a home from Montana Homes if you care about quality, customer service, or your families safety.

We have had nothing but a bad experience with pacesetter. First, they didnt complete the fan installation in our kitchen and we had to incur this cost when our appliances were dropped off. THEN they dodged paying an invoice to the electrician who had to install our rusted out light fixtures (which were on 1 year home warranty). We are currently in the process of lodging a complaint against them with the Saskatchewan new home warranty. Stay far away!