Outward Hound
3.7/5
★
based on 8 reviews
Contact Outward Hound
| Address : | Harris Rd, Squamish, BC V8B 0M7, Canada |
| Phone : | 📞 +77877 |
| Website : | http://outwardhound.ca/ |
| Categories : | |
| City : | B |
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Aimee Mahnger on Google
★ ★ ★ ★ ★ So grateful for Outward Hound. There's nothing like knowing your loved one is in good hands. Little Bodhi has selective hearing, but when he hears the dog van pull up, he get seriously excited. It's really nice to see the strong relationships that are built with each dog. I appreciate that they go out of their way to take the pups to far off sites ...for better photo shoots! They definately go the extra mile. They take great care of the puppers, and also ease any dog-mom questions/concerns.
Happy dog, happy life!
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Laurie Buxton on Google
★ ★ ★ ★ ★ We are so grateful that we found Outward Hound when we moved to Squamish! We never worry when our dog is with Stephen - be it for an afternoon hike or for a week long stay - we know he is in the best of hands. Stephen takes the time to form a special bond with each dog and that combined with the backcountry fun and socialization with other dogs makes for the best dog care possible. Recommend Outward Hound 100 percent!
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Hannah M on Google
★ ★ ★ ★ ★ Would not recommend. My dog has come back from walks with Stephen with deep bite marks on three separate occasions. During peak times he has up to 16 dogs at once which I think is unmanageable. He has also lost him, and was never told until I got a surprised phone call from a hiker who found him. He was found close to the highway and thank goodness because he probably would have otherwise been hit.
Stephen has poor communication, and can be quite rude. I have not heard good things about how he handles dogs but cannot personally testify to this.
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Joanna Siemens on Google
★ ★ ★ ★ ★ My boyfriend and I are extremely unhappy with our experience with Outward hound. The first time our dog went on a walk we received a call from Stephen that he didn't have our dog with him. Naturally we were upset and worried. Stephen very rudely told me to calm down and that it was no big deal as this has happened before with other dogs. We don't think that this was justification for anything, in fact it raises more concerns in our mind of his capability. While we were on our way to help Stephen look for our dog we received another call. Better news this time, our dog had made his way back to Stephen's van. When Stephen dropped our dog off we listened to his account of what had happened. He admitted he made a mistake by letting our dog off leash too early. When we were attempting to express our concerns about the situation he repeatedly talked over us and was dismissive of the situation. We told him we will not be using his services and do not expect to pay for the walk. He ended the discussion by walking away and saying "go f**k yourselves". This was the least amount of professionalism I have ever seen in my life.
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Nick Gobin on Google
★ ★ ★ ★ ★ Stephen is super responsive, flexible, open, and up front in all his communication which really helped us develop trust in Outward Hound. When our dog comes home and just wants to snooze we know he's had a good hike - the amazing photos that Stephen posts are just the proof! We are really grateful to Outward Hound and wouldn't hesitate to recommend them to any other dog owner.
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Lily Ranger on Google
★ ★ ★ ★ ★ Goofy loves hanging out at Outward Hound! Feels like he’s living his best life every times he goes for boarding.
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Daphne Green on Google
★ ★ ★ ★ ★ We were on vacation in Squamish and were delighted with the personalized service we received. The owner of Outward Hound met us and our dogs were assessed for suitability, even just for a one off doggy daycare. We went cycling for the day knowing our 2 labradoodles were well looked after. They came home tired and happy, what more can you want. Thanks Outward Hound!
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T G on Google
★ ★ ★ ★ ★ I have not used the service however I was running and there were approximately 10-15 dogs and many off leash. The walker had no control over them. The pack of dogs ran up to me and got very aggressive, I was worried they were going to bite me. When I yelled at him to retrieve his dogs he was very rude. If I had a dog I WOULD never put them in his care. Many dogs were 500 m ahead of him running down the FSR. This can be very dangerous for both the dogs and the public
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