Northern Credit Union
About Northern Credit Union
"When I go into Northern Credit Union, it is a different feeling. The staff knows who you are, they say hi to you – often by name, even when they might not be the person taking care of your transaction. They will tell you of specials coming up for investment purposes or to get a better interest rate. They will advise you on the person to talk to about investing and what some options might be best for your individual needs, and they don't push you into investing in something that doesn't suit your needs. No matter if you are just paying a bill, withdrawing money or depositing money, the reception from the staff is always pleasant. They treat you like a person and not an account number.”
— Sue M.
Contact Northern Credit Union
| Address : | 581 Red River Rd #101, Thunder Bay, ON P7B 1H4, Canada |
| Phone : | 📞 +8777 |
| Website : | http://www.northerncu.com/ |
| Categories : | |
| City : | B |
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Witchblade070502 on Google
★ ★ ★ ★ ★ |
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Chris Daniels on Google
★ ★ ★ ★ ★ Very hard to get a hold of staff. Extremely difficult to do business with. Would not recommend. Very slow to respond to customers needs.
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Pauline Fogarty on Google
★ ★ ★ ★ ★ The Northern Credit Union is truly Northern and members have the opportunity to be involved in the operations and community building with the support of the corporate office. Imagine a Northern Ontario where credit union members envisioned corporate social responsibility and created a functional model which focused on knowledge, collaboration and technology. - Pauline Fogarty
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Star Toronto on Google
★ ★ ★ ★ ★ If you have The exchange free transaction debit card, go their, There are no service charge to wothdrew money.
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Peter Wiltsey on Google
★ ★ ★ ★ ★ This financial institution charged me $300 to discharge my mortgage, which the max that can be charged. The actual fee is $65.30, leaving them a tidy $235 profit above what they made on interest. Enjoy the $235, but you're going to cry when my rather substantial inheritance comes in and you don't see a penny of it except to cash the cheque.
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La Gallega on Google
★ ★ ★ ★ ★ I have several accounts at different banks, business accounts and personal and I was going to get my son his own account. I've dealt with every main bank - even Tangerine, and I figured we would go with the credit union route so my son could build a relationship with his bank.
The Northern Credit union is the closest credit union to our place so I called to set up an appointment. No answer, asked to leave a voice mail that they will respond to within a business day.
I hung up and figured it'd probably be easier to just go there which I did. When I went in, there were no customers I could see but there were two tellers hanging out behind one's desk showing each other pics or whatever.
The one teller acknowledges me and I ask if I could make an appointment to set up an account for my kid. She tells me she can't accommodate the time I'm asking for because they don't typically set up appointments between 11AM and 2PM. I think my face said it all at that point. I asked "lunches?" And with this soft voice she says "yeah".
I'm sorry my needs don't meet YOUR time requirements #NorthernCreditUnion. I literally walked out in disbelief at how ridiculous their customer service is, from phone to counter.
If you want customer service problems without even being a customer, check this place out.
I left and literally drove down the block and was able to get an appointment, for today, at the time I asked, and they were thrilled for my business.
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