North Shore Home Services Ltd
4.2/5
★
based on 8 reviews
Contact North Shore Home Services Ltd
| Address : | 2032 Lonsdale Ave #37109, North Vancouver, BC V7N 4H9, Canada |
| Phone : | 📞 +9889 |
| Website : | https://www.northshorehomeservices.com/ |
| Categories : | |
| City : | N |
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Ginny Jaques on Google
★ ★ ★ ★ ★ North Shore Home Services gave us great service for our gutter cleaning and repair last month. A prompt, courteous response to my request for a quote, easy arrangements made, both online and by phone, and thorough follow up communication before and after the service. Professional, reliable (they came exactly when they said they would), reasonable price, and friendly service. We will use them again, for sure.
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Doug Anderson on Google
★ ★ ★ ★ ★ Sept 8, 2021, we just had our gutters cleaned by NS Home Services (NSHS). My wife and I are very pleased with the service provided. Great work, competitive price and Work Safe BC insured. We have used NSHS in the past and we will use them again as we highly recommend their services. Gutter and window cleaning were great. Cory was exceptionally responsive. Thank you NSHS and hard-working Ian too!
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Greg Heywood on Google
★ ★ ★ ★ ★ Called to have some immediate work done on our gutters. Cory said he could not attend our residence until Wednesday of next week. I assumed that we had an appointment. On the following Wednesday I called and asked when they were attending - he replied we did not make an appointment and that if I wanted to make one it would be for the following week. While attempting to make that appointment he indicated he did not want our business. As a result I was left without any service.
I will never call this company again.
Corey I have reviewed your post and you say that I was abusive, with respect I disagree. I was certainly surprised when you told me there was no appointment today as that was not the impression I was left with. I need the work done and you refused for your own reasons. Your attempt to colour the conversation is unsavory. For customer service I would give you a negative rating if that was an option.
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paul bittante on Google
★ ★ ★ ★ ★ We had our gutters cleaned by NS Home Services, on Aug 27 2021. Very pleased with the service provided by this company. Great work, competitive price and Work Safe BC insured. Will use them again.
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Samira Kalantari on Google
★ ★ ★ ★ ★ We're extremely unsatisfied with the service, they gave us an estimate for 1-2 hours but ended up charging our credit card for 3 hours which was absolutely and 100% inaccurate since we closely watched the time the technician spent on our roof for moss cleaning. They charged us without sending us an invoice and 10 follow up emails and phone calls later they hesitantly emailed the invoice to us. After 3 weeks of calling the company and not being able to get a hold of their customer service, the customer service rep promised to follow up on the issue with the technician and send us a note which she obviously didn't care to do. This was the worst $800 spent. I should have read their YELP reviews before requesting their service. Will never go back to them again.
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Beta T. on Google
★ ★ ★ ★ ★ Okay... here we go. I am usually very reasonable when I hire a service. I am not the type of customer that will complain for a tiny insignificant thing just to take any advantage. I know those kind of people. The problem is... I paid almost $600 for exterior WINDOW cleaning and gutters. And NONE of those 2 services were done properly. It was the worse $600 spent. The first person who came to my house to do the service arrived pretty late in the day... I thought they had forgotten about me. Clearly a lack of a well planned schedule by whoever schedules that for them. Second of all, when I pay for a WINDOW cleaning, I don't expect the service to be limited to GLASS only. The service was done glass only, poorly cleaned. I could totally do that myself. I still see dripping marks on a few windows from the soap and dirty water and all the frames were left as is. The means moss everywhere on the skylight frame and lots of thick dust on a few glass doors from a reno that we had this past winter. The gutters were still pretty dirty too. I wasn't going to complain when I saw the marks on the glass and the moss, but when I saw the dirty gutters, that really made me upset. They sent someone else to fix the problem, and guess what? I did not any change on the moss and the person left without even checking with me the issue was addressed. I haven't checked the gutters yet, but we didn't hear any activity on the roof. He told me he would check the entire roof. Anyways, so after this second time, I emailed the office expressing my disappointment with the service and never got a reply back to apologize. Go check YELP and you will see the truth about this company.
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Sharon T. on Google
★ ★ ★ ★ ★ I highly recommend North Shore Home Services. I contacted them last week as I urgently needed pressure washing, gutter cleaning, roof cleaning, and glass cleaning done. I had called several other places and they were all booked in July. I spoke with Cory at North Shore and they were also very busy, however, I explained my situation, and he said he would try to schedule me in as soon as possible. He was friendly and very helpful. He provided a quote within a day and was able to book me in this week. The crew showed up yesterday and were hard working and did a fantastic job. They definitely went above and beyond. It is so refreshing when a company provides a positive experience from beginning to end!
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J Morris on Google
★ ★ ★ ★ ★ Philippe did an excellent job for us in August 2021. We needed all exterior windows washed (many small panes), gutters cleaned and all the white house trim washed on 2 1/2 stories. He was on time, conscientious, pleasant and with a great work ethic. When it was pointed out that he had missed a part of the job, he properly called to his office, and then proceeded to finish the work. I would definitely use North Shore Home Services again.
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