North Medical Spa

4.8/5 β˜… based on 8 reviews

Contact North Medical Spa

Address :

569 King St E, Toronto, ON M5A 1M5, Canada

Phone : πŸ“ž +97
Website : https://northmedicalspa.com/
Categories :
City : A

569 King St E, Toronto, ON M5A 1M5, Canada
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Kim Krant on Google

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I gifted my mom a treatment at North Medical and she had a fantastic experience. The front staff were super friendly and made her feel very comfortable. Sandy was incredibly knowledgeable, helpful and kind and was able to advice her on the correct treatment based on her desired results. She was very pleased with the experience and the results were also fantastic!
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Jenya Doudareva on Google

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Recently visited North Medical Spa King St. E. location for the first time. I left extremely impressed by the experience. Some of the highlights are below: The facility - The facility is welcoming, very clean and organized The frontline/reception staff - Very professional, efficient, and warm The aesthetician (Ivana) - I find that an excellent aesthetician strikes a hard balance between being skilled, being personable, being knowledgeable, and of course selling additional services and products. It's very easy to be heavy-handed in one area and end up being too pushy, or too indifferent to customer needs. I found Ivana to be fantastic - she is really good at really listening to the customer, and she is genuinely great at her job!
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Molly White on Google

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I have now been going to North Medical Spa and seeing Jen for close to 3 years and have never had anything but a great experience. I always feel like she is truly giving me the best advice for my skin (rather than just selling me a product) and will honestly tell me if a treatment is not right for me. Thanks to her incredible care, my skin looks better and feels healthier then it ever has before. Thank you Jen and NMS team!!!
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Sabrina on Google

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UPDATE on my previous review: After writing about my experience Katie, the General Manager, reached out to me. Her level of customer service has completely turned my experience around. She has been absolutely amazing to work with and I have my next appointment booked and am looking forward to going in again!
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Adeline on Google

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I’ve walked into this place twice. Once I was curious what services they had to offer and the second time I was curious about some products that I saw online. The first time, I asked for a list of services and they said they didn’t have one. So I prompted them, β€œBotox, filler, and perhaps some others?”. The girl replied that she has those but it really depended on what I was looking for. Honestly, I was just lightly curious but given that she wasn’t very helpful, I didn’t want to waste my time to continue to probe. And I frankly shouldn’t have to if they are looking to welcome more customers. The second time I went I was looking for some last minute gifts and the front desk staff again was not very helpful. It felt like I was burdening them by asking questions. It felt like both times I had to pull teeth to get any sort of information from them. I can find these products and services elsewhere but I gave one extra star because you can find them all in one physical place here which is great. From the other reviews, it seems like the staff that perform procedures are competent and care about their customers. I’m not sure I would want to risk it given my experience so far.
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Janine Viret on Google

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I've had several different amazing treatments at North Medical. My die hard, must do, is Chemical Peels with Jennifer. She was so patient with me when I first came and was nervous but she put me at ease with her knowledge right away. I tell anyone who will listen to go see her and have your skin changed forever . The entire staff at North is fantastic and super helpful, and of course the space is gorgeous.
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Crystal Li on Google

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Update: I really appreciated how the North Medical Spa team reached out to me from my initial review, and tried sincerely to rectify my experience. I had a very enjoyable follow up appointment and commend them for their customer service and understanding! Thank you very much to the spa team. I booked a 75 minute BR facial a couple days ago upon the recommendation of a friend, but left quite disappointed :(. My understanding was that the facial itself would be 60 minutes, with 15 minutes for consultation/room turnover, but the entire experience was done in under an hour. The facial itself was alright, but at close to $300 after tax and tip, it didn’t sit right to be cut back on time.
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Rebecca Pointon on Google

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Recently visited the new North Medical Spa location downtown Oakville. What a gorgeous space! From the moment I walked in, the staff created a welcoming and comfortable environment. Amanda C took great care of me for my chemical peel, and I found the Skin Consultation very helpful and informative. Thank you to the North Medical Spa team for providing a lovely experience. I'll be back soon, and would definitely recommend!

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