Niagara Gardens Retirement Manor

I have taken my time to properly gather my thoughts and post a review about Niagara Gardens that is about my experience with my Mother Kathleen and reflects the impact of Niagara Gardens on both of our lives. January 2016 my Mom arrived as a Transitional patient from the hospital. No caregiver wants to place their loved one in a assisted living facility as they feel guilty and as if they have failed, but at some time you realize it is necessary and the professional assistance is needed on a 24/7 basis. From the moment we arrived we were met by Krysta who immediately showed her love and caring and took away my stress and Mom fell in love with her immediately. Within 2 days I asked Sheila if Mom could stay as she was very happy and fortunately the answer was "yes". There was no further move. Today is Nov. 19, 2018 and my Mom is still happy and so am I. I am a former PSW and have worked in facilities in St. Catharines and have seen the whole situation from both sides and personal experience and can whole heartedly say "God Bless all the Staff, Sheila and Beth" I am so grateful for you all. You have shown and continue to show love, compassion, caring, above and beyond and I can never thank you enough. Even recently when I was in the hospital having emergency surgery and couldn't visit, all I had to do was call and you all went the extra way and made Mom feel comfortable so that she didn't stress out about me not being there. As I sit and write this I am in tears as I have never been treated by anyone like this and shown such love and compassion. I ask only for my Mom Kathleen as she is all I have left of my family and is the most important person in my life, but you have also shown me your love and compassion, and for this I am and will always be eternally grateful. There are living angels on earth and they all work at Niagara Gardens. 5 is not a high enough rating for me 100 plus is better, you all deserve it. Mom and I say Thank you for your Love.

Dad came into the transition program awaiting long term care, after being there for 3 weeks he decided to make Niagara gardens his home permanently. He is the happiest he's been since mom passed away a few years back. The staff and management ware always helpful, friendly and kind. Thank you Niagara gardens for all that you do!!!

My aunt and uncle left their home in another city to be closer to family and are thriving at Niagara Gardens! They are so well taken care of that it has made the transmission that much easier for them. The whole staff are friendly and work hard to make the residents comfortable. We are all so pleased this is where they chose to be.

I felt that ALL of the staff were VERY positive toward my mother during her interim period there before being placed in permanent long term care. The meals were well prepared and there was enough parking space. Her room was always clean and comfortable. I was very happy that I could have Niagara Gardens as her temporary home.

My mom was there for three weeks in a transitional bed program. The staff were very friendly, caring and helpful. The meals there were very good, she looked forward to them. Mom's needs were more than satisfied. She did not want to leave when her placement came through. I wish we could have afforded for her to stay there. She was in a safe place and well cared for, what more can a family ask for? Thumbs up to all of you, thanks for taking such care of my mom. I would not hesitate to recommend your home to anyone, that includes family and friends too!

My review is positive. My Father has been a resident in the Independent living building for more than 3 years. During these past years he has not once complained about his meals. Everyone I speak to says the food is great. There are activities scheduled and Dunlop Centre is right there and some of the residents choose to use it and some like to hangout in the lobby. The premises are clean and the staff are cheerful and polite. There's always parking available at any time. When I've had things I needed to discuss I have always found the nurses on duty very helpful. The doctor is there on Mondays and Dads room is cool in the summer and nice and warm in the winter. I have highly recommended Niagara Gardens to other people with aging parents.

I can't say enough about Niagara Gardens. Sheila is the most amazing person. Kind and thoughtful, very knowledgable and treats everyone like they're family. All the staff are very friendly yet still very professional. The facility itself is very clean and well kept. And the meals are terrific. Both my aunt and uncle have thrived here since we moved them down from their home in Toronto. And constantly seeing the other residents every time I'm there, you can tell this is one happy, relaxed place to be. My sister and I feel extremely lucky that we found Niagara Gardens.

My Mom suffers from various forms of severe dementia. I recently moved her from another retirement home to Niagara Gardens. My Mom loves it!!!!!! And that's the main thing. I can tell you that the staff has gone beyond their scope, to help the transition be as easy as possible!!! Niagara Gardens is a Wonderful place!!! Beautiful gardens and outdoor sitting areas! Beautiful apartments. And the food is phenomenal!!!!!!! Staff are so supportive and caring, it's just amazing!!!!!!!! My Mom hasn't been this happy in years!!!! She's now remembering things a little more and has become very sociable!!! She's made some wonderful friends and is finally enjoying life. Residents there are extremely welcoming and took my Mom under their wing to help her adjust and feel welcome. It actually brought me to tears to see the genuine love and support that Mom has received from both the residents and staff. My Mom now calls it HOME !!!! If I could I'd give Niagara Gardens a 10 outta 10 !!!!!!!!!!