New West Truck Centres - Red Deer
4.4/5
★
based on 8 reviews
New & Used Truck Dealerships in Alberta - New West Truck - Newwesttruck.ca
At New West Truck, we offer a wide selection of new and used trucks dealerships in Alberta. So visit us today and find the perfect truck for your needs!
New & Used Truck Dealerships in Alberta - New West Truck - Newwesttruck.ca
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New West Truck Centres is an authorized new truck dealer for Freightliner, Autocar, and SportChassis. We also carry a wide variety of pre-owned makes and models.
Contact New West Truck Centres
| Address : | 8046 Edgar Industrial Crescent, Red Deer, AB T4P 3R3, Canada |
| Phone : | 📞 +98 |
| Postal code : | 4 |
| Website : | https://www.newwesttruck.ca/ |
| Categories : | |
| City : | P |
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Inderjit Rakhra on Google
★ ★ ★ ★ ★ Red Deer Freightliner very good helping dealership. Parts sales person are very good friendly staff. I live in Calgary, i order part 3.pm shipped same day. I phoned all over no other dealer has that part no 4034309RX is back order Cummins says. I really thanks the staff, I know only one name Valery very good friendly & other staff. Keep up good Inderjit Rakhra
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Marcel Vannevel on Google
★ ★ ★ ★ ★ Great place get the truck fixed , staff really nice, and quick too.
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joe milkowski on Google
★ ★ ★ ★ ★ Very helpful and works with the customer to meet their needs and cost Kudoo to the service and parts department
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robert callahan on Google
★ ★ ★ ★ ★ These folks are a joy to deal with in the service end.
Accomadating as they can be, were able to get my Motorhome in for a software update and serviced it at a short notice request.
Had it done in a timely manner and Barb kept me up to date on the progress I will come back again.
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Ryan Williams on Google
★ ★ ★ ★ ★ The technicians in the back are a great group, and knowledgeable. Parts has always treated me well. There is a weak link in the service department at the service counter.
A service advisor told me the repair is under warranty, and to bring the truck in. Otherwise, I would have bought the parts for $80 and done the repair myself, as I explained to the service advisor. But, as I was told it's under warranty, I took a day off if work to have the repair done, loosing business.
Once the repair was done, a bill for $500 is handed to me. After a discussion with the service manager, it was explained the repair isn't covered by warranty as the service advisor said it was. Further discussion resulted in the bill reduced, but but removed entirely. $200 later, I was able to have my keys back and take my truck.
My advise is to get everything in writing before surrendering your vehicle to the service department. There is either a lack of knowledge or communication at the service desk. When trying to do the right thing and keep all warrantable repairs done at the dealership, I was rewarded with a bill I had to fight to get reduced and a day off list business.
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Cameron Lutz on Google
★ ★ ★ ★ ★ This use to be our first call when the old owner was in charge. Now that New West bought it I will never walk in again. This place has gone straight down hill.
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Safety Guy on Google
★ ★ ★ ★ ★ Pricy. Inspect the work and check your bill. Overcharged me $600+ for prior work that should have been done already. Lazy techs?
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Herman Stegeman on Google
★ ★ ★ ★ ★ Great friendly staff.truck was in fir major repair and was ready when promised.very happy with everyone.
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