Neighbourhood Quality Goods
3.8/5
★
based on 8 reviews
Contact Neighbourhood Quality Goods
| Address : | 4301 Main St, Vancouver, BC V5V 3R1, Canada |
| Website : | http://neighbourhoodqualitygoods.ca/ |
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| City : | V |
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Deirdre Stevens on Google
★ ★ ★ ★ ★ Such a cute store. However, today I made a trip specifically to the store and it was closed during store hours. I just a sign on the door saying when it would be open would have been nice since I walked there with my baby.
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octopussygalore on Google
★ ★ ★ ★ ★ Lovely salesperson, very knowledgeable friendly and helpful. Great shop, with reasonable pricing on apparel and accessories. Nice selection of crystals.
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Joyce on Google
★ ★ ★ ★ ★ Very nice store with amazing curated goods. Check back regularly for vintage finds. The lady working was very nice and stylish!
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Sierra Kachan on Google
★ ★ ★ ★ ★ If I could give a lower rating I would. The most traumatic customer service experience I have ever had. The owner was extremely rude and argumentative when I tried to return something. They don’t even know what their products are made of. They admitted to their mistake with the product, but still tried to blame me. Luckily the staff there tried to help me and stick up for me when the owner was verbally abusive. I was told I was “taking money away from a local business.” because I was trying to return a product that wasn’t what they sold it to be. I will never ever go back to this store and neither will my friends now who regularly shopped there. Seems to be a regular occurrence with shoppers in this store.
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Heather on Google
★ ★ ★ ★ ★ Not sure why this place is never open?! Every time I try to come to this shop it’s always closed. Even when you follow the shops hours posted on the website, instagram and the front door! Decided to take a chance today to come by to purchase a YBH bag that I saw was available on the website and yet again this shop is CLOSED. Guess I’ll give another local shop the $260 that sells YBH.
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Chen Rose on Google
★ ★ ★ ★ ★ Lovely display of items. Crystals/stones/soaps/face oil and ceramic containers. Nice selection and staff.
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Christina Lal on Google
★ ★ ★ ★ ★ I was pretty surprised to read all the negative reviews. This was my first visit and I noticed how the owner of the store was very kind to everyone in the store. I also really appreciated how inclusive all the clothing sizes are.
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Trista Monkman on Google
★ ★ ★ ★ ★ So disappointed with the customer service from this store.
Placed an order online that arrived broken (lotion in a glass jar, so couldn't be salvaged as it had broken glass in it) it was quite expensive and when I contacted the store they told me they would send a new jar, weeks later I contacted for an update as I hadn't received a tracking number or a new jar and never got a response. After multiple attempts I finally got an apology and was assured I would be sent a new jar PLUS a refund for my trouble. I have NOT received a new jar nor have I been refunded for the broken item.
I gave them more than enough opportunities and am disheartened that I have been left ignored over and over.
Very poor customer service, would not recommend this store unfortunately.
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