Naturally Homegrown Foods Ltd.
3.9/5
★
based on 8 reviews
Contact Naturally Homegrown Foods Ltd.
| Address : | 3265 190 St, Surrey, BC V3S 0L5, Canada |
| Phone : | 📞 +77 |
| Website : | http://hardbitechips.com/ |
| Categories : | |
| City : | S |
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Laara H on Google
★ ★ ★ ★ ★ Used to love love love Hardbite All Natural Potato Chips and I recommended them to everyone! Then they started to have this strange taste -- like cloves? or nutmeg? And they were really well done on a few occasions...TOO well done. I just threw out half of my VERY LAST BAG that I'll ever buy because the product is NOT consistent, so I can't depend on them to taste the way they did when I loved them. So I'm continuing on my search for the very best potato chip available. Hardbite held the title for about 6 months.
several months later ..... they are consistent now and i am enjoying them a lot!
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Dylan Homenick on Google
★ ★ ★ ★ ★ The parsnip chips were head and shoulders above any thing I had, had before!
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Melissa O on Google
★ ★ ★ ★ ★ I have now bought 2 bags of the sweet ghost Pepper chips. The first bag was really good and spicy as expected. The second bag was not spicy at all. Even my family who can't tolerate spice at all said it tasted sweet with no spice. I called the company who did very little to rectify the situation. I was told to email them with the bar code so they can conduct quality control. There was no offer to replace the item. This company does not stand by their product and will do nothing to help you if they sell you a defective product. Although I'm not sure if this is a defective bag or maybe their product has just gone downhill after I bought the first bag.
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Gene S on Google
★ ★ ★ ★ ★ What a RIP OFF! Bought 4 bags of chips at Whole Foods because I want to support a Canadian brand. One bag was the usual 1/2 to slightly more than 1/2 full but another bag was literally 1/3rd full. I was REALLY upset. I sent an email but just crickets...
All they had to do was spend $3 for a free bag of chips and all is forgiven but the total lack of attention to customer service is a big concern. Chips aren't bad but, as of now, they've lost a customer (and my family) for life. I'd still revise my rating if they reply and make things right..
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Davis Kosowan on Google
★ ★ ★ ★ ★ 2 months ago I bought a bag. Chips were soft as marshmallows. I emailed the company immediately. Zero response.
Companies that are too busy or too arrogant to address consumer complaints on their faulty product are out of their depth. This is basic.
My money will go to better brands.
:::::UPDATED:::::the company did reach out to me after my initial review 1 star review. They sent me some coupons for more chips, all the chips I purchased since the bad batch have been good chips
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Adina Monson on Google
★ ★ ★ ★ ★ Have an Issue - Can not get a hold of anyone. Notice the Rock Salt and Vinegar Chips have lost their taste. I guess I am out of options for chips.
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Stephanie Beer on Google
★ ★ ★ ★ ★ I used to LOVE hardbite but lately they taste so gross.. like oil & they are burnt!
So disappointing because it was my favorite brand... I won't be buying them anymore!
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lig ma on Google
★ ★ ★ ★ ★ The chips are very good, I would just make sure the chips aren’t chewy and more crunchy Like other brands to improve chip integrity, The overall chip quality can be improved as well as the flavouring, but all in all the chips are very good.
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