National Bank
2.2/5
★
based on 8 reviews
Contact National Bank
| Address : | 575 Thornton Rd N, Oshawa, ON L1J 8L5, Canada |
| Phone : | 📞 +9878 |
| Website : | https://locator.nbc.ca/branch/national-bank/575-thornton-road-north-oshawa/ |
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| City : | J |
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Earl Neil on Google
★ ★ ★ ★ ★ They are super helpful very friendly we had a card problem and they try to help a after little bit of working out a few problem the card works get and no problems at all
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Alicia Connolly on Google
★ ★ ★ ★ ★ Do not use this bank!!! They have screwed up my mortgage twice, terrible customer service, they refused to let me withdraw a large sum of money from my account today saying there was a problem with their system so I asked if I could get a certified cheque and close my account and they told me this branch doesn’t write cheques. Have you ever heard of a bank refusing to let you take out your own money or write a cheque!!!?? What kind of a bank doesn’t issue cheques!?!? It’s criminal.
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brar vicky on Google
★ ★ ★ ★ ★ Recently, I visited in Oshawa National Bank Branch at Rossland Rd & Thornton Rd and dealt with Theresa (Senior Customer Service Representative), I absorbed her judging me by my race, caste & creed. **Very Poor Customer Service Ever at this location**
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Z D on Google
★ ★ ★ ★ ★ This bank is the worst. Their lack of communication is the main problem and the long wait times to reach an agent are frustrating. After speaking to 4 agents I finally had the issue resolved. 3 months later and I still see them on my credit report showing that I owe them money. It's unbelievable the amount of time I have wasted trying to resolve 1 issue. I do NOT recommend this bank at all.
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Karen Singh on Google
★ ★ ★ ★ ★ I have beening dealing with this bramch for over 30 years. I always receive great service from all the staff. Karen, Theresa and Natalie are professional and friendly. Awesome people
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Rjay Rose on Google
★ ★ ★ ★ ★ Not one to complain but this brunch has its issues. I have an open account that I has been receiving NSF for some time, I don't have access. I've been refused a card and was told to maintain the account before given a card . My question is how do you maintain something without access? Can I please have my banking freedom back please.
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Amy Amanda N on Google
★ ★ ★ ★ ★ I have always had great customer service at the Thornton road branch. They have assisted me many times on issues that I have had and have been wonderful with day to day banking. Never wait in line long for a teller. Special mention to Theresa that is always courteous and helpful whenever we need the assistance. Only issue I have is with the internet banking solutions both with the personal and business applications.
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vivek kannan on Google
★ ★ ★ ★ ★ I visited Oshawa National Bank Branch at Rossland Rd & Thornton Rd twice and observed the worst customer service ever. I see comment by other customers about Theresa (Senior Customer Service Representative), I second the comments and I also feel the same. National bank should look into this issue very seriously to improve banking experience and I decided to cancel my account with your bank due to this branch professionalism towards its customer.
23rd March- I dont have option to reply back to message received from National Bank to contact them in the email provided in their response. I revert back to them same day but no response/action till date.
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