NAPA Auto Parts - Waterdown Auto Parts

4.5/5 β˜… based on 8 reviews

Contact NAPA Auto Parts - Waterdown Auto Parts


100 Coreslab Dr, Dundas, ON L9H 0B2, Canada
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jay durie on Google

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They do Not honor their warranty! I bought a battery that failed within a few months. I brought the battery back for warranty, they said they wanted to see if battery would hold a charge, then they could not find the battery or the paperwork for the battery. I have had to drive - 30 minutes 4 times to their store and no one knows what is going on, I am getting a complete run-a-round - no warranty! So you have all been warned...
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James Clarkson on Google

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Seems they are challenged to get parts correctly. Have used them twice and both times the orders were messed up. 1st time they delivered completely the wrong thing. Second time they told me to come in first thing the next day and it wasn't there even 2 hours after they opened. A call would have been nice. Nice people but I need parts.
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Terry Scott on Google

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I have been in their new store on Coreslab Drive several times and always leave satisfied knowing I have the right part. The staff are extremely friendly and knowledgeable. That was the same story in their old location. The store is fresh and always seems to have the parts I need in stock at a fair price. Recommend it for sure!
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MR WHO CARES on Google

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Great and they always have what I need when I need it so I can't complain..
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John W. Alblas on Google

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They people at Waterdown Napa are great. They treat you well and are well knowledgeable to handle any questions asked. I am building a hotrod and needed to find the right release bearing for connecting a Ls to a standard transmission. They helped me find the right one. I feel like they are building it with me. Its good to know that they are there when I need parts.
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jeffrey hughes on Google

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I purchased a battery here in May for my Acura RDX. I was having electrical issues and took the car into the dealship 3 times before they determined the battery was wrong and was causing the issue. I had to put in another battery and wasn't sure what sort of a reception I would receive returning the battery purchased. I am happy to say they accepted the return and gave me a full refund. I was expecting a certain amount of grief as I knew someone would be out the cost of a battery. After explaining everything I had done they gladly accepted my return and refunded my money. This pleased me so much I needed to write a review. I won't hesitate buying something again knowing they are fair on the returns .
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Allen Bonner on Google

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The staff are great to deal with Parts came in when expected and I got loads of help choosing the right brand of items. Just changed my serpentine belt to an upgraded quality with ease and car runs great
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Emily iudxjh on Google

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Great place to go to. Good customer service

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