NAI Goddard & Smith
2.4/5
★
based on 8 reviews
Contact NAI Goddard & Smith
| Address : | 5718 Glover Rd, Langley, BC V3A 4H8, Canada |
| Phone : | 📞 +797 |
| Website : | http://www.goddardandsmith.ca/ |
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| City : | A |
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Cynthia Benedict on Google
★ ★ ★ ★ ★ I am so impressed with the Customer Service I've received when working with NAI. Sandi and Julie specifically have been simply amazing and quick on their communications.
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James L on Google
★ ★ ★ ★ ★ Absolute joke of a company. How they are still in business is a mystery.
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Umrao Nagi on Google
★ ★ ★ ★ ★ Hello All, this has to be one of the worst management companies I have ever had to deal with. They have not rectified uses with the building I have rented and also the manager that I deal with is clearly not a owner of a property herself. If she was they would understand all the issues that I am having and deal with then very quickly. I am a landlord myself and would never deal with my tenant in the way I have been treated. Please save yourself the headache, if you come across this management team..... look for another place
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A. Carol on Google
★ ★ ★ ★ ★ Our strata council has been dealing with this company for a few years. Owners have been lied to, bylaws broken by the property manager, owners ridiculed and belittled in correspondence, excuse after excuse made for their screw ups, and basically bullying owners who question their work ethic...the list goes on. Enough is enough. The owners are in the process of obtaining enough signatures to call an SGM to have this company terminated. It's hard to find a great property management company, but nothing could be worse than this one.
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Kelly McLean on Google
★ ★ ★ ★ ★ I am only giving one star because zero is an option. This company is rude, unprofessional, and condescending. They have a high turn over of employees because they hire people with no customer service skills. They take weeks to return phone calls and emails and frankly have no idea about managing properties.
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Roy Winter on Google
★ ★ ★ ★ ★ I rented a suite at 5041B Redstem Street, Kelowna, BC.
After a while the suite wasn’t compatible and with a mutual agreement to vacate.
Anthony Markus decided to keep my damage deposit even though I paid to clean all carpets, paint and basically clean the suite within an inch of it’s life.
In other words the place was impeccably clean and no loss of rent and therefore no reason to keep ones damage deposit.
My opinion is don’t rent from this property management group and if you have to deal with anyone named Anthony Markus turn and run like hell as he will make any excuse to keep your damage deposit.
His excuse to me was he had to hire a company to clean and paint but I already performed those services and I was present for the inspection.
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Cody Erickson on Google
★ ★ ★ ★ ★ Was told that the apartment was going to be painted and the carpets replaced, that was 11 months ago and neither of those are done. The lobby leaks when it rains, the manager doesn't shovel the stairs or the driveway to the underground parking, the lock on the side door was broken for months.
It's the extreme lack of communication is pathetic.
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Maureen Seguin on Google
★ ★ ★ ★ ★ As a Realtor, I work with property management companies all the time. The process usually goes with me leaving copious amounts of voicemails and emails trying to get the answers needed so I'm able to help my client make an educated decision about purchasing a property. My experience with NAI Goddard & Smith was the complete opposite. From the moment I called I was instantly greeted and asked how they could help. Then I was transferred to a REAL PERSON not a voicemail and Emily (real person) was helpful, funny, professional and took the time to get me answers by even placing me on hold rather than calling me back. At one point she connected me with the CFO Alana who was also extremely helpful. Hands down the best experience I've ever had. Thank you Emily and Alana for all your help - It was truly appreciated.
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