Monsieur Muffler Pneus et Mécanique
4/5
★
based on 8 reviews
Contact Monsieur Muffler Pneus et Mécanique
| Address : | 3145 Bd Hochelaga, Quebec City, Quebec G1W 2P9, Canada |
| Phone : | 📞 +88 |
| Website : | http://www.monsieurmuffler.com/ |
| Categories : | |
| City : | W |
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william theberge on Google
★ ★ ★ ★ ★ Super expériences, j’ai toujours été satisfait par les services offert! Personnel honnête, courtois et très professionnel! Je recommande clairement ce garage!
 Great experiences, I have always been satisfied with the services offered! Honest, courteous and very professional staff! I definitely recommend this garage!
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Pierre-Luc Isabel on Google
★ ★ ★ ★ ★ De loin un des meilleurs garages dans la Ville de Québec!! Personnel accueillant et honnête. Les employés sont très transparents et le service qualité prix est impressionnant. Cela fait plus de 5 ans que je suis client chez Monsieur Muffler Ste-Foy et ce n’est qu’un début
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Vincent Lantagne D on Google
★ ★ ★ ★ ★ Super service A+++
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Philippe Boileau on Google
★ ★ ★ ★ ★ Very honest
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Elijah Lakusta on Google
★ ★ ★ ★ ★ fast simple service. great results. will go there again.
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Patrick Plante on Google
★ ★ ★ ★ ★ Great service
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Philippe Trépanier on Google
★ ★ ★ ★ ★ Super service !
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Siavash Moghaddamzadeh on Google
★ ★ ★ ★ ★ Very cheaty and disrespectful behavior of one of the staff (reception) ....
One of my tires got locked as my ABS system was frozen. Three warning lights (ABS, traction system and hand-brake) were on. Although I kicked my tire there several times there before going inside the shop, I forgot to do a test drive. While I was sitting in the center for a mechanic to take my car in the shop, I saw he drove very easily and I was shocked. After just 2 min, the mechanic came and asked me to join him in the shop as he didnt find any trouble with the car (as I solved it by kicking the tire befor). So he told me to use the DIAG check system to see if there is any issue and reset the codes. He did and everything was ok after. He went for a test drive and came back with no problem.
Then I was asked to pay the bill and here is the WORST part of the story. The receptionist asked for $68 after taxes and I was shocked! Just$10 as labor wage and $50 for DIAG. Based on the $96/hr at their shop, $10 means he worked on my car for just less than 6 min. Then I complained at him saying that using that system (DIAG) should be included in the $10 labor wage as the guy had to use it to reset the codes. Otherwise, he couldnt do his job plus the fact that if they want to ask for extra/separate payment for using DIAG, they should put a sign the same as for hourly labor wage.
It is like for instance you have a flat tire and you go there to change it. SO, DO YOU ASK EXTRA MONEY FOR USING TOOLS TO DO THE JOB FOR FLAT TIRE BESIDE THE HOURLY LABOR COST????
We argued and I wasnt satisfied.
I am angry of this disgusting rubbery. Big shame on MONSIER MUFFLER STE FOY!
I really wanna meet the manager there to solve my problem if he cares about his customers ......
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