Money Mart - Brandon

Good service from moneymart

Wow services sooo slow like that sloth of Zootopia

Just finished talking to them she wouldn't even check her computer and no I didn't get to find out what I wanted..... Just finished talking to her, asked if I owed anything she said no, I checked my messages turns out I do owe them she either didn't look or straight up lied..... Great job.....

Helps you in a pinch.. but if avoid getting money here if possible

Slow customer service, only one person working the till. Waited 45 minutes for the representative to go through three customers. Banging my head against the wall gives me a much better response than dealing with this location ever again. All I was wanted ng to do was cash one measly cheque but boredom ans frusfrustra got to me quicker than the Custer service representative could. Will not ever do business with this company ever again .if give it 0 stars if it allowed me just based on service speed alone! I do not recommend this location to anyone for any reason . This place is a joke

Terrible customer service. No people skills. The lady that serviced me didn't even say hi, didn't even acknowledge me, treated me like I was bothering her. I told her I was not happy with my service and that I expected to receive better customer service than what I got. I ended up just leaving. Not a happy customer at all. Would never use your service again and would never recommend anyone to your company. The woman that works there should retire, you can tell she hates her job.

Horrible customer service. The oldest woman there is so rude and discriminatory. We visited the business to cash out money sent to my son from another country, but end up walking out without taking it and very upset with that bitter woman's attitude. Western union at safeway helped us cash the money sent, and were very nice. Will never go back to Money Mart with that bitter woman there who treats customers like s#!*.

While the workers maybe friendly, as others opinion may differs... The Western Union service is my problem... A few weeks ago I tried sending money to gentleman who is doing work on a house for me. Unaware that the gentleman had issues with WU. He informed me that he was able to collect the money. I went back to the office in brandon, only to find out they cannot return my money. The lady was kind enough to provide me with there number. I phone after informing about my situation, I waited for a while, I was provided with a new MTCN. I tried to send the money to my regular family member when I was told that I was denied... I phone head office again the lady said she's not seeing anything on the system that should prevent me from sending the money...I went back into the brandon office same thing... I waited a few weeks... On Dec 11, 2020 i went in to send my usual monthly money for my mother...the y lady was there with several expressions on her face.. she then took her writing pad and wrote down information from the system: a code along with denied. She then provided me with the number to call in. ... I spoke with some lady who said she was unable to give reason to why I was denied I then asked to be connected with manager or upper management...this took over 10 minutes When the lady came on line I explained situation of being denied to process my transaction she said yes...WU is denying at this time to process any transactions... I asked why she is not allowed to give such information. I asked how long, still cannot give me the information....in the end trying to plea my case the lady hang up the phone in me WU has all information pertaining to the work I do here in Canada, plus they see how much money is been sent for the past 4 years since I've been using there service...if you're going to deny someone at least give a reason Anyways I'm dine using WU... If they are trying to deal with SCAMING they are doing it the wrong way.