Metro East Disposal Inc

At the time of booking, it wasn't communicated to us that there was a weight limitation. Our credit card was charged for the rental ($300 + tax) and then, without warning, an additional $50 was billed. After calling the company a few times, we were told that, apparently, the bin weighed more than 1000 kilos. We weren't provided a courtesy call, and didn't authorize the additional charge. We also weren't provided with any proof that our bin was overweight. It was only by reviewing my credit card that I noticed the additional charge. I would NEVER use this company again.

I will be reporting to better business bureau. Basically fraudulent in my opinion. As others have stated, no receipt, bill credit card whatever they want, poor communication. Save yourself the trouble and use a professional company.

If I could give these guys ZERO STARS I would! A bunch of scammers and unprofessional people. I get quoted a “flat rate” price, the bin gets dropped off then 3 days later they text and ask for over $300 more than quoted and that they gave me the wrong bin. I didn’t pay the higher amount and paid on what was agreed. A week later I asked for the bin to be picked up, calls and texts were ignored until 6 days after they were supposed to pick up the bin and they showed up unannounced to get it. After they hauled it away they asked for more money and said if I didn’t pay they would dump the garbage all over my property etc. Terrible company! Don’t rent from these guys and don’t give your credit card info.

Fraudulent Company. They will qoute one price and then bill your cc extra with no receipts or proof. Charged my credit card 3 times for one service and doesn't provide receipts, doesn't even respond so now i have to keep dealing with cc everytime they charge my card. Stay away from this company. So many reputable bin rental and garbage disposal out there.

Is zero an opportunity! My contractor rented bin from them and they told us 300 flat. They come here and ask for all this other fees. My contractor asked them to extend pickup from monday to Wednesday. They showed up now at 8:30am on Monday and were banging on my door to open...8:30am most people are sleeping. He tells me to move my car. I called my contractor who called the manager, manager said give me one min and drive still tells me to move. One of the worse companies in the world. He was the worse human I have spoke to..I had to move my car. I did not want to bother my neighbors this early morning. If you thinking of renting from them. I recommend you use your hand to move the product over a year instead of using their bin.

ABSOLUTE WORST COMPANY EVER!! VERY UNPROFESSIONAL AND RUDE AND A FULL ON SCAM!! BE AWARE! I ordered a 20 yard bin but switched to 25 yard bin 2 days prior to delivery, but they delivered a 20 yard bin but said they’ll give me a discount for a second bin, which I had to argue to get back for a month.. they charged $400+tax and took the $200 deposit on top of that on my card then charged me a $10 service fee for using a card which I wasn’t even warned about.. after asking him to swap out the first bin for some time he finally came and swapped it out and ended up dropping the bin on the driveway and damaged it. After this it was a complete headache with this company. They took $150 additional out of my bank account without notifying me or getting authorization to do so, and apparently this was because the first bin was overweight, but they failed to give me any sort of weight receipt for over a month of asking for it almost everyday. They charged me another $650 without authorization again, and when I try to call or text about it they completely ignore it. I waited over 2 weeks to get the second bin picked up and they always came up with the excuses, so the home owner got fed up and called them herself due to her getting parking tickets from parking on the street. They yelled at her and told her they have better things to do... absolutely not a way to speak to any customer. They came to pick up the bin and totally damaged the entire driveway, and then told me it was already there before he even dropped off the bin but everything is on video surveillance of the damage he’s don’t to the property. They failed to provide receipts for everything even with them charging me tax for it.. BE CAREFUL GIVING YOUR CREDIT CARDS TO THESE PEOPLE! I’m not the first person they’ve scammed. I wish I had read the reviews before dealing with this company.

Absolutely garbage business . Will be reporting to better business bureau. Bunch of unprofessional crooks. Sincerely regret doing business with them Stay away from this business!! I have a whole conversation to prove just how ride and unprofessional they are. I will admit that I had lost my patience with them and resorted to somewhat yelling at them based on the experience I had with them !!

They promised me to fully install a steer axle. The gave me an axle that was garbage, old, couldn't find parts for, and then said it was my fault. They wouldn't refund me any of my money. I reported them to better business bureau and filed a small claims case. DO NOT USED THEM! THEY ARE A BUNCH OF THIEVES!