Mental Health & Addictions Services - North Island

2.6/5 β˜… based on 8 reviews

Contact Mental Health & Addictions Services - North Island


941 England Ave, Courtenay, BC V9N 2N7, Canada
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pontirec on Google

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Called for help regarding substance abuse at 1:30 PM. They didn't have time to talk to us. We were told to call back the next day.
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Dean Faak on Google

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Moved my appt from 9 to 1 i asked for 9 back they never called me. Called them the morning of and due to unforseen circumstances my appt was cancelled will never use again. Not the first time they were useless stopped going in 2k14 as well.
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Tyler Wright on Google

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Banned me from the adult group therapy program for having issues concerning the councler/clinician I was seeing. Do not seem to care about my mental health at all, only ensuring their staff are well taken care of. Dissapointed.
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acadia adventures on Google

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was belittled at the walkin referral. basically was told I'm an alcoholic and my aniexty stemmed from that, when I only have 1-2 drinks once or twice a week. she was talking about how i should look into medication to "ease my cravings for alcohol" sorry ma'am, I dont have cravings for it. I've had sleeping problems for years before I even had my first drink and aniexty diganoised at 15. but she claims that Is all because I drink too much. then they suggested day therapy and I was wary on it, and I told her that I would try. she said that "it's a lot of paperwork if you're just going to try and you would need to commit" ok, so I said what would happen if I dont like it? she said i would have to pull up my big girl socks and get over it and value myself enough to keep going. her name was christine. I left there in tears because she made me feel like a waste of space. I will never go back.
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Sherilynn Schoenke on Google

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I haven't been to the mental Health for over 20 yrs and I can't believe how much it has changed. I was able to talk with a counselor within a half an hour regarding my newly developed anxiety and she was amazing.
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FYI on Google

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I was at MH&AS twice--both times were awful. Not only were the visits unhelpful, the program as it was laid out to me is utterly demeaning. At the end of the visit, both times, I was to give a form so I could do a review of the meeting RIGHT IN FRONT OF THE PERSON I WAS REVIEWING! This is MASSIVELY UNETHICAL! Any fool who has taken psych 101 knows that this skews data in favour of what is being reviewed because the reviewee needs the help, doesnt want to be rude, etc etc.
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End Cyberstalking on Google

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This is the worst β€œhelp” I’ve ever received. I was victim shamed and blamed, told I was sabotaging my own care because they cancelled appointments on me and was told that what I was saying (my recollection of the events) were unfair and untrue. I haven’t been condescended to in this manner since I was a child. I have reached out to this agency three times for help now and three times I’ve been let down. This last time was too much; I will never again trust them with my care. My FIPPA rights were utterly violated. I am definitely traumatized. And now, I am left without any help at all, as they are the only game in town. This agency has directly made my situation far worse. The receptionists and nurses are very helpful and caring but that was the extent of the help I receivedβ€”being directed to the right extension of someone who belittled and psychoanalyzed me: the program coordinator, who is not a psychologist or a doctor of any kind. My guess is most of their clients do not have the means to sue them. Stay far, far away if you value your mental health.
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Patricia Alderson on Google

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I spoke to Jamie she has a soft voice, kind, sympathetic and knowledgeable really nice lady

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