MedPro Respiratory Care

4.3/5 β˜… based on 8 reviews

Contact MedPro Respiratory Care

Address :

278 - 2950 Douglas St, Victoria, BC V8T 4N4, Canada

Phone : πŸ“ž +888
Website : http://www.medprorespiratory.com/
Categories :
City : T

278 - 2950 Douglas St, Victoria, BC V8T 4N4, Canada
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Cynthia Brossard on Google

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So you pay about $3 grand for a CPAP machine, and it's "guaranteed" for 90 days. 90 DAYS. Your insurer probably only covers one every 5 years. THAT MEANS NO MATTER HOW BADLY THE MACHINE IS MADE, NO MATTER HOW BADLY IT PERFORMS, YOU ARE ON THE HOOK TO KEEP IT GOING. I took mine in today with the metal water reservoir apparently corroding, and the "respiratory technician" was TOTALLY disinterested in what the problem was. Didn't even want to know. Wouldn't look at it. BUT had the contract all made up for me to buy a new water reservoir, and it probably has the same problem. When I originally bought the CPAP machine, they WOULD NOT provide me with an invoice showing what the machine cost, what the insurer paid, and what I paid. Refused. Still refusing. Next time I will go elsewhere.
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Andrew Koster on Google

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I have been a client of Med Pro since my diagnosis of sleep apnea many years ago. They are extremely helpful and ever so knowledgeable about the condition and the technological solutions. In this day and age of inconsistent and indifferent customer service, MedPro stands as a refutation of today's norms. Loyalty matters.
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Reginald salkus on Google

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Always been very helpful and very good service Been using Medpro Victoria for over 10 years and they are excellent
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Leslie Davis on Google

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I have had positive experiences as a client. Even when they were closed on the weekend, they arranged to have personnel meet us when my friend forgot his mask in Calgary. Not the cheapest mask prices, but they were there in an emergency, and it was cheaper than an unplanned ticket home. Thank you MedPro for going the extra mile!
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Christine Leacock on Google

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I was referred to MedPro and was diagnosed with sleep apnea. The service at MedPro was wonderful. Shawna DesRosier was my mentor and taught me how to use a CPAP machine. I was provided with the machine for more than a month while waiting for confirmation from my private insurer that they would provide some of the costs of the equipment. While using the machine, Shawna was able to contact me regularly via email to let me know how things were going which I though was very interesting and informative. When the equipment arrived, I spent an hour with Shawna who showed me how to use and clean the equipment. Since being on theCPAP machine, I am no longer considered pre-diabetic. Pretty amazing the effect is has had on my health. I would highly recommend Med Pro.
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matty schmitz on Google

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The staff here are incredibly helpful and especially patient. This therapy can be quite difficult to adapt to and they are extremely accommodating and knowledgeable. I never write reviews but I am happy to for MedPro Victoria. Thank you again to their kind and dedicated team of professionals.
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Elvina S on Google

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MedPro is an excellent company. Receptionists are invariably friendly. And my respiratory therapist was professional, knowledgeable, & supportive. She explained clearly & succinctly, & I never felt overwhelmed by all the new information. I felt I could call, email, or get an appointment whenever I needed support or encouragement learning to use the CPAP. I especially appreciated the help I received when I was having trouble finding a mask suitable for me. The respiratory therapist was calm, patient, & encouraging. (Thanks, Shawna.) And I appreciated the help with the ordering of items & with the cost. MedPro is an excellent company, which strives for professional & quality service. Thanks, MedPro.
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David and Tiana Phillips on Google

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I have worked all of my life with healthcare services. This organization is One of the best I have dealt with. They were very professional and contacted me weekly to make sure my therapy was on track.

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