MedCare Plus Medical Clinic - Burnaby, BC

Name: MedCare Plus Medical Clinic - Burnaby, BC
Address: 7618 6th St, Burnaby, BC V3N 0G6, Canada, N, Canada

3.4/5 ★ based on 8 reviews

Contact MedCare Plus Medical Clinic - Burnaby, BC

Address :	7618 6th St, Burnaby, BC V3N 0G6, Canada
Phone :	📞 +9
Website :	http://www.medcareplus.ca/
Categories :	Doctor , Medical office , Physical therapist , Counselor , Walk-in clinic , General practitioner ,
City :	N

7618 6th St, Burnaby, BC V3N 0G6, Canada

Best Walk-in clinic in Canada

K	Kalash Yadav on Google ★ ★ ★ ★ ★ Rude receptionist. Secondly, you guys need to remove it from website if you are not taking walk-ins. Because it’s hard to move around once the person is in the clinic. People check online whether someone is taking walk-ins or not, then they come. Neither the calls are answered. Rest, Doctors are great. They are sweet and helps you. The clinic is well maintained and organized.
B	Bijoy Naidu on Google ★ ★ ★ ★ ★ Our family Dr. is very good but somehow the staff who picks up the call for booking appointment and other things should be more sensitive. We understand that they must be getting tons of call daily but the customer service should be more polite. After all that's what customer 'service' is all about.
J	Jay Branson on Google ★ ★ ★ ★ ★ I am very impressed with how quick walk-ins or zoom calls/phone calls are done. Dr. S. Kalia and Dr. D Kalia are siblings so we already know that this is a well supported team they have going. They are amazing at what they do. You can definitely feel the care and support when needing any medical attention. Trust needs to be gained and they definitely have mine and the rest of my family.
J	Julius Nagaratnam on Google ★ ★ ★ ★ ★ I had an exceptional experience at this clinic. The staff are very professional, efficient and easy going. The doctors are very knowledgeable and were able to break down my medical problem in an understandable way. The doctors and staff are really helpful, definitely recommend this clinic.
D	Dennis Park on Google ★ ★ ★ ★ ★ Love my family doctor but the receptionists has some issues. The one that always makes phone calls and sends emails (seems to have indian accent) has major issues with being a receptionist. The way she carries out the message and the nuance that I receive is that she is sick and tired of talking with me. I tried to give her couple chances and she just failed at every single one. Whoever manages this clinic needs to do better job at training and hiring the receptionists.
A	Arvind Kejriwal on Google ★ ★ ★ ★ ★ Very poor management. Reception as well as doctors need to understand, they are providing "services" to the customers! They keep on rescheduling appointment as per doctor's choice and wish? If you want to see your family doctor today for a serious issue, they will give you appointment after 1 month and when the date approaches, they will call you to reschedule it forcely, we need to learn from our neighbouring countries like USA.
L	Liselle D'Costa on Google ★ ★ ★ ★ ★ For the most part the experience with MedCare Plus receptionists and doctors was good. I reached out because of an emergency and following my blood work I was referred to a Dermatology Clinic. The appointment date I received was 5 months later so I called MedCare to get new referral for ANY clinic even far away that would be take me in sooner. However, the receptionist I got on call this time just wouldn't let me talk to even explain the request I was trying to make. She was arrogant, put me on hold without letting me fully explain my request and eventually asked me to cancel with the other clinic if I had issues with the appointment being too late. I understand that the wait time is significant for other appointments but they also need to know how to convey that message. I was looking for an alternate referral to another clinic but was dismissed altogether. Receptionists are the face of any clinic and if this is the way they treat patients it doesn't matter how great the doctors are because patients won't reach the point of seeing that.
R	Rachel Lam on Google ★ ★ ★ ★ ★ Excellent doctors and staff. Usually medical clinics have rude receptionists but Medcare plus has really patient and thorough receptionists. The doctors are exceptional! I have seen 3 doctors here already and they are all great. Easy to talk to and they really know their stuff!