London Drugs

3.8/5 β˜… based on 8 reviews

Contact London Drugs


15355 24 Ave Suite 100, Surrey, BC V4A 2H9, Canada
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Chelsey Kavanaugh on Google

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Terrible service at the PhotoLab, I’ve never developed film before and had a rude associate give me attitude saying to never expose film and it’s probably all done for. Not impressed.
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Marilyn Intile on Google

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Bought an iPad. Never again. Have always bought electronics here but this time the salesperson,Clayton, treated me like an idiot. When I picked it up he didn’t even acknowledge me. He rushed off for his break. I wrote an email to Head Office but no response. Their extra service of transferring data over was not done properly wasting hours of my time on the phone with my provider. Wondering if I’ll ever get a response. Not holding my breath ??
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Michelle ODonnell on Google

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The β€œManager” Santiago was a rude unhelpful and pompous jerk. I received a Shark pet rocket vacuum for Christmas. After two uses, it began to smoke with a rubber burning smell. Santiago ran it for 10 minutes and said it didn’t smell….nothing wrong with it….your problem lady. He chuckled as I walked away.
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Alta Alta on Google

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great store for many of your needs. prices very competitive (they will PRICE MATCH). can do photo prints or posters. staff is knowledgeable & friendly.
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Brady Pawlyshyn on Google

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Friendly employees and a variety of products including electronics, grocery, cosmetics and make-up, pharmacy,magazines, insurance and a camera shop which also develops pictures. They also have a computer and video games section that sells laptops and TV's and other electronics including sound systems, radios, etc. Also have the usual lottery ticket kiosk for tickets and gambling.I come here everyday to get daily witnessed prescription medications and the staff at the pharmacy know my name and always say hi and my name when I walk in. It feels like I'm walking into my favorite bar and everybody knows my name. Hahaha feels great! ??. All the staff in the entire store seem friendly and knowledgeable. 5*
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P D on Google

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Short review a while back about pharmacy in Peninsula Village on 24 Ave in South Surrey which did not fill a prescription for 48 hours and started on it only after I complained and even then made me wait a further two hours in store when they should have apologise profusely for their mistake and delivered it to my home. Instead I got indifference and a couldn't care less attitude. At the very least they should have ve offered home delivery for inconvenience. Other customers helped when I dropped some pill bottles while staff member just stood and watched. Gave one more chance. Doctor faxed in prescription. I went 24 hours later to pick up. They say fax not showing on computer. Here we go again. Staff member goes to back and says prescription found among stack of faxes. Said they would phone when prescription ready. Three hours later no phone call. I phoned them three hours later and told would be ready in 10 minutes, meaning they hadn't started on it. More than 27 hours for a prescription? Yet another return visit at my inconvenience. At very least they should have delivered. It's called customer care to make up for yet another screw up. Who manages that place? Is there any type of system for prioritizing prescriptions or do they just wait for customer complaints to figure out how inefficient they are? Again, no apology or compensation for their ineptitude.
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Heinz D on Google

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3 weeks ago we ordered a chair online. We received confirmation of the purchase and no updates after that. My wife called LD today and was told that order was canceled. When she asked why we didn't get a notification she was told that it is up to us to follow up with the order. When she required about the refund she was told by the operator that she will send an email to whoever but it may take several weeks to get our money back. I have the feeling LD was trying to rip us off.
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Shasha on Google

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My In-laws shop at the London drugs frequently and always rave about the service! Today, I was able to witness it first hand. I came in with them so they could get their rapid tests and Chris K., who I later found out is the store manager, greeted them and was so helpful. Thank you Chris ! This isn’t the first time you’ve helped my in-laws and I am eternally grateful.

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