Loblaw pharmacy - Winnipeg

1.8/5 β˜… based on 8 reviews

Contact Loblaw pharmacy

Address :

1035 Gateway Rd, Winnipeg, MB R2K 4C1, Canada

Phone : πŸ“ž +9877
Postal code : 2
Website : http://www.drugstorepharmacy.ca/mydsp/main.asp%3Fid%3D1512%26utm_source%3DG%26utm_medium%3DLPM%26utm_campaign%3DLoblaws
Categories :
City : K

1035 Gateway Rd, Winnipeg, MB R2K 4C1, Canada
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Sylvia Cortez on Google

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Poor service! called if my medication l ordered is already available but told me it wasn't but upon more verification it was already sitting there a few days said "for pickup". Further it said "called customer twice but no answer"?Told the girl l never received a call nor it was in my answering machine, cause everyone else are able to connect to me or leave a message if I'm not around. But there were none! Good pharmacy, but bad personnel services...lying as well!
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MJ on Google

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When you have computer screens blocking the view of the person you are handing your prescription to, it sums up the customer service here....none. Older lady with red hair who works cash, is consistently rude and has purposely ignored me on a few occasions and dealt with someone who just walks up. Have to call back numerous times because you're on hold for so long and if you're lucky enough to have someone answer, they always seem rushed and tend not to listen effectively and having to repeat yourself is unprofessional and rude. Had to explain numerous times that an error was made, my husband told them that when he picked up my prescriptions, yet NO call was made to myself to verify that infact the prescription was wrong.....will be taking my pharmacy needs to Costco. It's time for some customer service training for all your pharmacy staff!!
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Joan Eliasson Yahiro on Google

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Worst pharmacy ever. If I could give them no stars I would. I hardly ever get a prescription there but I went to the clinic right there so I decided since I was sick I would get the prescription. There was no one in line, no one waiting and quite a few staff working and yet they told me that I would have to wait for more than an hour to get my prescription. So I asked if I could have it delivered as I could not wait around I was feeling too ill. Return to the same clinic one month later, received a new RX so since they feel the other when I went there. Once again I would have to wait around for about an hour to get my prescription? So I opted for delivery again and it never got to my house till 10 PM at night. Next day another prescription called in by my doctor. When I called to inquire about it they told me unfortunately they didn’t have enough of the meds the quantity was only 21 Caplets so they would have to Owe me some? I told him to forget it I would take it the prescription somewhere else. Both times I waited patiently for somebody to serve me and they just pretended they did not even see me for the longest time.
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Orville Martin on Google

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Been using this pharmacy for years. I’ve never called without hearing please hold. Then usually on hold for 10-20 minutes. Easier to just walk there as I live close. Customer service at cash has somewhat improved since the older red hair lady seems to be no more there. Meds are never ready in less than an hour.
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Rhonda Ridd on Google

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Numerous mistakes have been made filling the correct Rx. When we used Bison Dr. Superstore Rx. were ready in 30 min. max. At Gateway 6 hours is what they tell me is the norm! There isn't enough time in the day to work for a living and try to contact the pharmacy to confirm Rx. since the system will give busy signals or ring & ring then you get disconnected just as staff pick up the phone. Yet, they will not fill Rx. faxed by the doctors office until you contact them! I have soooo many more examples of how terrible this pharmacy is. The owner of this pharmacy is obviously only interested in making money. Nothing appears to be set up at this pharmacy to benefit their customers. After voicing my concerns on several occasions nothing has improved.
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Cassidy Nicholls on Google

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Have been using this pharmacy for years and have yet to had a successful prescription filled. I am frequently told that it will take 2+ days to fill my prescription. Don't bother getting your physician to fax over a prescription - an employee openly told me she doesn't check the fax unless someone specifically calls in and asks her to. Last month I called my prescription in and was told to pick it up the next day. When i arrived after the pick up time, they asked me to come back as it wasn't ready. This happened TWICE. absolutely brutal. I would not recommend this pharmacy to anyone is on medication frequently.
4
432 pharmacy on Google

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I spent well over 40 minutes across two phone calls waiting for an answer. Picking up and saying "can you hold it's going to be a while" is not an excuse for ignoring your phone lines. I am a pharmacist and needed to speak with them urgently about a mutual patient. Unacceptable.
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Melissa Stamm on Google

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They often don't answer the phone, and if they do answer you end up sitting on hold for forever. Ive had to go in to the store and up to the counter to reorder a prescription because I can't get through half the time...and they often take 48 hours to get your prescription ready. They need more support staff or a better system - because this isnt working.

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