Live Well Medical Centre
3.5/5
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based on 8 reviews
Contact Live Well Medical Centre
| Address : | 8980 No. 3 Rd #160, Richmond, BC V6Y 2E8, Canada |
| Phone : | π +7 |
| Website : | https://www.livewellmedicalcentre.com/ |
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| City : | Y |
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walter Lou on Google
β β β β β Doctors are amazing and good. These receptions are incompetent and unprofessional. Always double booking and when they make the mistake they donβt acknowledge it and make up for it. Itβs ridiculous. Please get better receptionists
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Jeffrey F on Google
β β β β β Just a quick review for their COVID antigen testing. Easy booking appointment, fast registration, on time, quick process, all questions answered, clean facility, efficient paperwork and files sent to email. All at a cheaper price than the competition. Worthy of 5 stars. Wish this wasn't necessary but I'm happy with their service in Richmond.
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youness cherif on Google
β β β β β Very poor customer service from a poorly educated rude receptionist !!!
Today, December 2, 2021, my wife had an appointment with Dr Hassan, we arrived 5 minutes before the appointment, the receptionist asked my wife to wait outside! after a 30 minute waiting, we decided to leave.
After we received a phone call from the receptionist to tell us that we can go back to see the doctor, I replied that it is not professional to let a client wait 30 minutes outside without any excuse, while I am speaking and expressing myself, she cut the line !!!
After more than a year that I and my family are clients at this clinic, we have decided to go elsewhere, I have no problem with Dr Hassan.
hope you solve this problem asap, otherwise you will lose more customers.
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Ellia Lee on Google
β β β β β My sister and I went to Live Well Medical Center to do Covid tests for travel (including PCR and Rapid Antigen), the results have been released very quickly, they are very efficient and the results were always on time! And their services were awesome, they answered our questions patiently and Dr. Dodd was not only knowledgeable but also very kind and sympathetic. For me, Live Well is the best medical center in Vancouver, if I need any other medical services in the future, I will definitely find Live Well again, I will also recommend Live Well to all my friends!!
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Matthew Lim on Google
β β β β β Doctors are pros and very helpful and easy to talk to. The reason I for not giving 5 stars is because of one unfriendly and unhelpful receptionist they have at the clinic. I was even called by her to pay for an appointment that I had already paid for privately and when this was explained to her, she basically just hung up the phone without even an apology for the inconvenience caused, not to mention that my payment was on file and on record.
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Patrick Byrne on Google
β β β β β My wife and I have been visiting the Live Well Clinic for over 20 years. Always have had the best professional responses from the doctors there. The receptionists are very friendly and the wait times are not long when an appointment time is arranged. Won't go anywhere else!
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Tila Cactus on Google
β β β β β I have been Dr.Dhingraβs Patient for 6 yers. He is a very professional, knowledgable, nice, and caring doctor. I always had good relationship with the receptionists too but recently I find its been almost impossible to make a reservation to see my doctor. The front desk is extremely rude and impatient, they put you on hold immediately and forget to answer. Every time you call it takes an hour to make an appointment, which they never give you. My daughter was sick so I booked an appointment, I waited for the call on the day but never received a call, I called them and they said that the appointment was never booked. She hung up and blocked my phone number after I asked what happened to my appointment.
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SHALEN DHINJAL on Google
β β β β β We booked our Rapid Antigen Test for travel to the US at the Ackroyd Road location. Our test was seamless, the staff were very friendly and efficient. The service was excellent. All of our questions were answered. Will definitely go back for testing if required for future travel. I would highly recommend Live Well Medical Clinic.
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