Link2Life Emergency Training
4.5/5
★
based on 8 reviews
Contact Link2Life Emergency Training
| Address : | 2378 Alberta St, Vancouver, BC V5Y 3K7, Canada |
| Phone : | 📞 +887 |
| Website : | https://link2life.ca/ |
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Sigrid Quilala on Google
★ ★ ★ ★ ★ Have renewed my Heart and Stroke Basic Life Support here this year and last. Definitely coming back next year. I recommend this place to my co-workers because of its location, availability of courses and times, and excellent staff. As a RN renewing my CPR annually for over ten years, I have received the best quality of education here.
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Dr MR Balleza Inc on Google
★ ★ ★ ★ ★ Our dental clinic recently re-certified our CPR with Link2Life and we couldn't be happier! Kim was an excellent and knowledgeable instructor. She gave clear directions and information and took the time to listen to our questions and comments. She gave solid, constructive criticism and we especially enjoyed hearing her own experiences where she had to apply her training into life-saving action.
A couple of our staff members were running late and Kim graciously waited for them to arrive (after informing us of their 5-minute policy; people have to arrive within 5 minutes of beginning or they wouldn't be allowed in) before she began to ensure that everyone could reap the benefits of the course.
Even still, Kim managed to deliver quality information within the time given - we even finished earlier than expected! She was sure to emphasize that the duration of the course was based around us - if we felt like we required more time, she would adjust accordingly. But under her instruction we all felt aptly confident in our skills!
Her experience, expertise and passion for what she does really shone through - not to mention she made us all feel very comfortable. Kim succeeded in relaying important, life-saving information while maintaining a fun and lighthearted environment. The four hours passed like a breeze!
Thanks a million to Link2Life and Kim! We'll definitely call Link2Life for all our future training and re-certifications!
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Efraim Christia Barlaan on Google
★ ★ ★ ★ ★ Hello! I have been trying to contact you to clarify the course Im about to register to as your website is very confusing, and I dont want to risk booking the wrong course and come on the day only to find out In not eligible. I’ve tried all your lines, emails etc, been calling everyday for 5 days now but no response. Are you still opened?
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Betsy Chan on Google
★ ★ ★ ★ ★ Took the BLS course renewal Feb 2021. Every participant was spaced apart, with masks on, with lots of sanitizing of equipment. Will probably take it again for the next renewal. Instructor Breanne was up beat and made the course more fun
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Lisa Hudkins on Google
★ ★ ★ ★ ★ Our worksite has had link to life in for the last three years; they provide excellent classes. As a recertification group of health care workers the classes were efficient with the right balance of lecture and practice time.
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S H on Google
★ ★ ★ ★ ★ Horrible service and they do not care about their customers. I was 11 minutes late for a mask fitting test. When I arrived they told me I could not get my appointment because of their 5-minute late policy (which I pointed out was not clear on their website - the website only stated a 5-minute late policy for classes, NOT mask-fit tests- and their only response was "sorry, I will update that to be more clear", proving that it was not clearly stated to begin with). I tried calling several times before my appointment to their normal line as well as after-hours line and shocker, no one picked answered. In addition, a first-aid class had already started during my scheduled time (my appointment was a 25 minute time period, and the class was already in full swing by the time I arrived), which is another reason I was turned away. I was also told prior to my appointment that this class would not be until 45 minutes AFTER my appointment (my appointment was for 8:45, I arrived at 8:56, the class after me was not supposed to start until 9:30), so there should have been no overlap into my scheduled appointment time. They put all the blame on me and were very rude. They also did not offer a refund, despite them double-booking themselves and not having a clear late policy. The receptionist Debra was extremely rude and provided horrible service. The only responses I received included "sorry you were late to your appointment" and "promptness is essential". In addition, when I asked for contact information for her manager, she took over a month to respond; very unprofessional. Other reviews here also have complaints about Debra. The worst customer service I have ever experienced. Do NOT go here.
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Melanie Struve on Google
★ ★ ★ ★ ★ Just took my BLS recertification here as a blended online/in person course and I was really impressed! The delivery was efficient, concise and digestible. Lots of applicable/useful tips too. Will definitely be coming back to re-certify next year!
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Ali Joy Scout on Google
★ ★ ★ ★ ★ Great class! Really knowledgeable instructor, clean new equipment and very nice environment. Had an issue getting ahold of them but when they called back, took a couple calls, all was resolved. Highly recommend
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