LifeLabs Medical Laboratory Services
3.1/5
★
based on 8 reviews
Contact LifeLabs Medical Laboratory Services
| Address : | 2211 Parkedale Ave #4, Brockville, ON K6V 6B2, Canada |
| Phone : | 📞 +877897 |
| Website : | https://www.lifelabs.com/ |
| Categories : | |
| City : | V |
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Alex Benvie on Google
★ ★ ★ ★ ★ Never have i been so disrespected. I had set up an appointment for blood work and arrived 5min early. I asked where to go if I had an appointment I was told to stand in line so I did. 20min after my appt time I was still waiting so I left
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Connie Hoyland on Google
★ ★ ★ ★ ★ It was end of day and there were still walking in line. They were very busy back and forth from letting in people getting them signed in and in waiting area. I could tell that they had been hustling all day but they were very professional and followed all the cleaning and sanitizing as well as wearing ppe required. Thank you to all who work in the labs. Also I must say that I am very disappointed in the government as they are not required as an essential service. I totally disagree as without them myself and others would not be able to stay on top of our health and potentially life threatening unknown issues as is why we are having the tests for. Shame on you as theses are front line essential Healthcare workers.
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Lynne on Google
★ ★ ★ ★ ★ Yup this place is a joke.. cannot reach anyone at the central number for the life of you.. I ttried and tried then it said i had to be disconnected because there were too many calls. So impossible to get through. Then trying to schedule an online appointment well it says there is a 14 minute wait time at present but there are no availble apoinmtments for the rest of the month. Going to dynacare! 10x bettter service!
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Shane Curless on Google
★ ★ ★ ★ ★ This place is a joke - don't waste your time here. Booked an appointment for which I had to wait 3 weeks, was supposed to be 12:50PM. 1:15PM and still nobody had come out to even acknowledge I'd arrived. Online check in system says "only available during business hours" for this location, despite it being open.
Anyone else I've spoken to has had a similar experience - How it has a 4 star rating here is beyond me...
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Mary Clayton on Google
★ ★ ★ ★ ★ It is well organized, great people. Didn't feel anything when I gave blood . Thx
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Trevor MacAdam on Google
★ ★ ★ ★ ★ Friendly and helpful services. Nice to be treated like a person instead of a number. I have no complaints and as difficult as it can be working through covid restrictions, the team pulled it off without a hitch. Thanks "T".
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Robin Jackson on Google
★ ★ ★ ★ ★ This site is understaffed. Small town mentality and take bookings for simple blood tests a week in advance online. I sure hope no one has a medical emergency as no one gives a care because it’s not them with the issue. There were three people in a line up after standing there for 45 minutes to be told they can’t take you today and that’s when they started booking appointments for tomorrow but you sure couldn’t book online to avoid this annoyance. It was 3:45 and I’m pretty sure you can draw three patients samples in 15 minutes. I’m a phlebotomist so I know. I will never return there again. Don’t waste your time going to Brockville you will be better off going to the city.
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P M on Google
★ ★ ★ ★ ★ This would be a 0 star if possible, has to be one of the worst ran, worst organized, and over all lazy establisments I have ever had the displeasure of going to. Staff are more concerned with leaving early than doing their job. Digital requisition sent lab staff stated is was "too blurry to read" and when they were told what the test was they stated that we were not a reliable souce and the doctors office would have to resend a new req. On a seperate occasion they pulled the requsisition for the wrong person and took multiple titers of blood from my wife (none of which were the for the tests she was actually there for) so we had to go back again. The Brockville site is an absolute dumpster fire, AVOID IF POSSIBLE.
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