Leduc Plumbing and Heating

Just had my new Lennox furnace installed by LPH. Previous experience dealing with these guys, same results. They call before the hit the road, they show up early, they work hard until the job is done. No complaining, no fuss, and they respect your property. And the work area is spotless before they leave. Friendly and professional, exactly as quoted and that even included for me, some unforeseen extras that needed to be addressed. LPH was the ONLY company that actually performed a site visit before providing me with a quote. Everyone else lacked the professionalism. **I sleep in the room right next to the new furnace with only drywall separation and I can't hear this machine fire up or run at all. Just a couple of days but so far it's all perfect. I can just feel the air moving in the room. I've seen a few reviewers mentioning noisy Lennox furnaces, but this is the low end high efficiency model and trust me, she's whisper quiet. Don't hesitate to call LPH, and don't worry about a noisy furnace. These guys are pros.

We Have used LPH on a couple of differentoccasions for different services and have had great service and quality workmanship every time. Simon was very professional on his first visit to us,so much do that we specifically asked for him on subsequent visits.

My husband and I are beyond satisfied and pleased with the work this company has done for us. They installed an in garage heater and their customer service was beyond reproach. Denis and his team were extremely helpful, polite and took the time to answer all of our questions. Will use this company again in the future and highly recommend them to anyone!

Check into using someone other than LPH. They replaced the control board on our furnace & did not put the correct igniter in at the same time. I called & they said they would reimburse for the 2 igniters that burnt out as we were getting the one that they left in the furnace not knowing it was the wrong one. Then they reneged and would not pay for the parts that were burning out because they didn't do the job correctly in the first place. The tech Mike said it was the wrong one & should have been replaced when the board was put in.

Service was great, fast and friendly. Weekend charges are ridiculous. I get there is overtime for workers but what they charge is horrendous!

5 stars for the plumbing work that Simon has done for us - some of it involved repairing a previous owner's DIY, and we can't say enough about Simon's skills, profesionalism, troubleshooting and quality of work. Thank you Simon - you are a lifesaver. We're beyond pleased with your work and will have you back again soon for some routine maintenance. Merry Christmas!

I had a plumber from LPH come to my home last week to fix a few issues we've been having around our home. One of the issues was that one of the toilets in our home was not filling so the water kept running through the tank. We have a top flush toilet and when he opened the lid on the tank he said he's never seen a fill system like the one in our toilet and said he couldn't get the part for it, and even if he could it would cost $300 plus labor so deemed our toilet not not fixable and said we should get a new one! He replaced the valve on the fill line and did a few other things and was on his way. Later that day I called LPH not believing what this plumber had told me. He did some investigating and called me back and said the toilet was from home depot and that I could get the part there. A few days later I turn the valve on, and low and behold my bathroom is now full of water because the plumber didn't screw the fill line back onto the valve! I call LPH again with my complaint, I was told he would investigate and call me back. Guess what? HE NEVER DID! I take the part I was told needed replacing and ran all over the city to find a replacement. No one sells them. Wanting to see the water run in the tank, today i put the piece back in, turned the water on and the fill assembly does not need to be replaced, the float does! Had the plumber turned the water on in the first place he would have known this. And that fill assembly he said needed replaced is actually called the flush assembly. When I mentioned we've been having sewage smells coming up through on of our upstairs sinks, and the main floor bathroom he told me to dump vinegar down the drain! He did do some plumbing work in the basement which I am having second guesses about considering all the above mentioned. From this whole experience, I am more upset about not getting a call back after my last complaint because of this I will not use LPH again.

I asked for a quote for my house for a new furnace and tankless water heater. The tech came out on January 3, 2022, and took some measurements and then told me he would get back to me with pricing. It has been a week and a half and I haven’t heard a thing about the quote. I would not recommend these guys to anyone.