King's Display Rack & Mannequins

2.4/5 β˜… based on 8 reviews

Contact King's Display Rack & Mannequins


108 Tycos Dr, North York, ON M6B 1V9, Canada
C
Corrine A. on Google

β˜… β˜… β˜… β˜… β˜…

I really wanted to support this local business, but I have NEVER received such horrible customer service, anywhere. Upon asking to see a mannequin part I wanted to purchase dozens of, I was told "You can look at it from there", which was 2 metres away. I told him (the son of the older couple) it was important to see up close to make a decision, and he said "I don't care what you want, you can decide from there if you want it". This escalated to him saying, with a raised voice "I don't care if you want to buy anything from me, you can just leave". Now, I'm a nice person and was extremely polite and stated that my business is located just around the corner and I love supporting local businesses, to which he reminded me "I don't care!". Then his mother, who spoke little or no English, ushered me out the door and followed me down the street (freezing cold day, she put no jacket on) waving her arms over her head and putting up her middle finger! WOW. Are you kidding me?! He just lost a $500+ sale and convinced his mother that I was some sort of threat, bringing out a very crazy side to her. I will NEVER set foot in this place again, and unless you're writing a piece on horrible and weird customer service in Toronto, I would highly recommend you never go there as well.
M
Michelle Smith on Google

β˜… β˜… β˜… β˜… β˜…

Wow. I wasn't going to write a review but seeing the other ones, I now feel compelled to. I had such horrible customer service here that I have spent a great deal of time searching for a product that I would rather go out of my way to get then to give King's Display my client's money. I needed to take a picture (as us merchandising professionals often need to do) of an item for client approval. They flat out refused and my only option was to purchase the item with a 'no refund or exchange policy'. Silly given that if the client approved (and they did), I needed to buy 6 more PLUS glass shelving that was already approved. While I understand no photo policy's, I also understand that it should be looked at on a case by case basis. I am a freelance Merchandiser with many clients and now I will no longer use this company or recommend them to anybody. Working with the retail industry they should know how important customer service is and how being rude and uncooperative with customers (no matter how much they think they are being taken advantage of), will only harm them in the end.
D
Daniela Freitas on Google

β˜… β˜… β˜… β˜… β˜…

I went with a friend this morning and there was a lady who didn't allow us to go further and see the things in the store. She stood in front of us and said "no" and we started explaining what we were looking for. She put her hands on her ears as showing she didn't want to listen to us and when my friend got surprised and said "omg" she made fun of us repeating "omg" In a very sarcastic way. I turned to the guy who was in cash and said "this is very disrespectful, we are so disappointed, because we were really into buying these displays but because of this treatment we are not anymore." His answer: "no problem, thank you". We left the store with the lady yelling and we felt like crying. I did want to call the police for such a horrible harassment, but I decided to write a review so that people never have such a treatment. As we were looking for jewelry displays we ended up going to Michaels, in which we had a much better treatment and paid even less. I swear I've never been so badly treated in a store as we were today. Do not recommend.
T
The Altered Native on Google

β˜… β˜… β˜… β˜… β˜…

Bill and Eagle are awesome. These are serious business people that have a no nonsense approach and are quite straight up and not phoney in anyway. Been dealing with them for 20 years and find the experience always the same only now a days I can get a chuckle out of them. In retail I can tell you without a doubt the customer is not always right and quite frankly people that think they should be able to do whatever and make their own policy’s can actually cost a business money. Pretty sure these folks know what they are doing.
K
Kali Zurek on Google

β˜… β˜… β˜… β˜… β˜…

I e-mailed this company requesting a quote for fixtures, mannequins, etc & they replied immediately with not only a quote but pictures as well! I have made several purchases and they have allowed me to return items, exchange items, etc with NO problems and they ALWAYS help me load purchases into my car. They do not allow people to wander but they have a lot going on there so I wouldn't allow people to wander either. It's a business which supplies other businesses, if you want to wander around then go to a mall or hit up google! If you own a business and need their products they have great quality items at very reasonable pricing.
L
Lalit Seth on Google

β˜… β˜… β˜… β˜… β˜…

Great guys to work with. Very honest and great selection!
K
Karyn Phan on Google

β˜… β˜… β˜… β˜… β˜…

Have been shopping her for 13 years and have always received great customer service. Family owned and operated so it’s nice to support a family. I too own a family owned vintage costume store in Toronto and know what these people have to go through. If you know what you want, just ask and they know where everything is. Prices have always been great and I rather support a place like this then online. Yes, they do have parts closed off, and yes there is staff ready to help you. This is a professional business that has hundreds of items and I can respect their set-up. King's Display, Just Ignore the ignorance of the high maintenance people and keep doing what you do best. Kind regards, Karyn Phan Owner of Reflections Vintage, Antique & Theatrical Costumes
H
Hairandwigs Company Inc on Google

β˜… β˜… β˜… β˜… β˜…

I have known this company for over 15 years the father and the mother are very very nice people, the sons are really friendly. I know, they take the time to explain everything to you. It's not very easy to deal with the general public, you may not be able to please everyone. My experience here have always been pleasant. King's Display, is mainly a company for businesses and I recommend you check them out if you are setting up a show room or a new retail business. Just be sure to explain in detail what you are looking for and they will take the time to make suggestions. Below are some of the mannequins that was purchase over the years from this store.

Write some of your reviews for the company King's Display Rack & Mannequins

Your reviews will be very helpful to other customers in finding and evaluating information

Rating * β˜… β˜… β˜… β˜… β˜…
Your review *

(Minimum 30 characters)

Your name *