Kelowna - Shell Aerocentre
4.4/5
★
based on 8 reviews
Contact Kelowna - Shell Aerocentre
| Address : | 6197 Airport Way, Kelowna, BC V1V 2S2, Canada |
| Phone : | 📞 +78 |
| Website : | https://www.carsonair.com/fbo/ |
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| City : | V |
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Michael Stephens on Google
★ ★ ★ ★ ★ Nice new facility, friendly and helpful staff
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suve on Google
★ ★ ★ ★ ★ Great customer service. Enjoy free popcorn all year around
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Mathew Fernandez on Google
★ ★ ★ ★ ★ Staff were very helpful.
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Csaba K on Google
★ ★ ★ ★ ★ Helpful, pro staff, fast turnaround. Small, cozy place to wait if you have to.
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Dan Zimmer on Google
★ ★ ★ ★ ★ Nice facility, great customer service for the small plane pilot. We asked them to arrange a rental car for our arrival, and found a new BMW 530i waiting for us! Very nice.
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person someone on Google
★ ★ ★ ★ ★ The actual facility here is nice and organized, similar to the rest of shell FBOs. The staff on the other hand are not your typical staff working at shell FBO, they are not friendly and don’t bother to even say hello when you walk in to their facility as a customer. The person at the front desk will give you attitude no matter how polite you are inquiring about things. I felt unwelcome and even felt like I was being annoying asking the fuelers to fuel our aircraft. They looked like they hated their jobs, depressed and did not care about their customer service. Unlike the US shell FBOs where they roll out the red carpet out for us, this is far from calling it good customer service. I’ve been through here a few times and soon I will request a different FBO since a place with this kind of staff does not deserve my business.
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Rick Windsor on Google
★ ★ ★ ★ ★ I'd like to say I went here to come or go or on a private jet but that's not the reality of most people's lives including mine. A bottleneck doesn't begin to describe this place. Right next to a FedEx terminal so there is absolutely no parking available. Minimally staffed to make it feel really quiet when you're inside. Comfortable seating for your wait until you depart or your guests arrive.
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Al Miller on Google
★ ★ ★ ★ ★ Friendly helpful staff, clean well maintained facility. Large ramp and overall just a great place for short or long term parking your aircraft and refuelling. Thank you for the great service.
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