Jandel Homes

Anyone considering a Jandel modular as their new home, take your money elsewhere. You will be much happier in the long run. Extremely disappointed in the house that I purchased. Not at all worth the money that was paid for it. I truly believe that Jandel builds their homes just for looks and not regular day to day use.

Triple M Housing is proud to have Jandel Homes as part of our dealer network for the past 7 years. Jandel Homes offers a large inventory of on-site show homes and in-stock homes to simplify the home buying process. Jandel’s professional sales & setup team ensures their customers are well taken care of and happy with their new home.

“why should you choose to purchase their home from Jandel Homes?” We chose Jandel Homes because of their quality, and basically our very first impression of the home. Ever since I initially walked into the show home, I couldn't get over the finishing touches. Jandel homes definitely gives you more for your money. We compared all local Manufacturers here in the BC peace region and also in Grande prairie, and couldn't stop thinking of our initial impression on the homes at Jandel homes. We are first time home buyers, so were a bit nervous of the process. Jandel homes helped guide us through everything and answered any questions or concerns we had. It has been out on site for a week now and I am beyond happy and proud to show it off! A couple of family member are even thinking of getting one aswell! -Thank you Jandel homes

I've been to all the modular home sales locations in Grande Prairie, and Jandel homes is a league of its own. We dealt with Janel and she was friendly, very knowledgeable and patient without being pushy. The office was clean and the other employees also had outstanding customer service. The amount of show homes on location is also a huge plus as I'm not really a blueprint and choose kind of person so going in and seeing options and actual sizes and visuals was great! Well done!

I bought my first home from Jandel Homes and have nothing but good things to say. Dan was always available to answers my texts, calls, and emails about any questions I had with the home. I never went more than 15 minutes without a response, completely over the top service. When he was on holidays, Courtney filled in seamlessly and nothing missed a beat. Phillip, who came to inspect the home once delivered, does his job extremely well - he was quick, friendly, eager to help, and very knowledgeable. Most importantly the home is gorgeous and I love it ! Highly recommend.

My hubby and I just purchased a Jandel home in the winter of 2018. Janel in the sales department was amazing to deal with and very accommodating to us. We don’t consider ourselves “high maintenance” people yet we are pretty particular and there were many times we made Janel work hard for us answering a million questions that we had!! We received our house in November 2018 and overall we are happy with our home. If we had a main complaint with Jandel, it would be that the finishing touches on the home could use more attention to detail. Knicks and scratches, poor grout work in the tiles, window and baseboard trim with excessive nailing (we counted 17 nail holes in about a one foot piece of trim in one of the bedrooms!)...just plain sloppy finishing at times. We feel that the “bones” of the house are good (or we hope!). All that being said, we feel a main compliment to Jandel would be that any issues we have had so far (and we continue to notice more things) they have dealt with all of them in a courteous and efficient manner which we appreciate greatly. If we could have afforded a stick built home then honestly we would have gone that route but if you are on a budget, which we were, I think Jandel makes a great option to purchase a home from. With some post-custom touches like putting up some pine feature walls, our house is becoming more a home and we are falling in love more every day. Thank you Jandel for the option to purchase affordable homes these days when everything is SO expensive!! Please just get those boys on the assembly line caring a bit more about their work ;) PS - I love my kitchen however I sure would have loved the option to have real wood cabinets!

The worst dealer I’ve ever delt with. They advertise X amount of service units for warranty claims but we’ve had our place for 8 months and still not every thing is repaired. They will not take account for mistakes made and only do patch repairs and are a fight the entire way. For example our tub was not connected to the toilet and dumped into the belly of the house and it took weeks of arguing for them to repair it properly. They also tow your home down gravel roads outside of there manufacturing facility leading to soffits filled with mud, chipped and broken windows along with broken siding and to top it all off it is your responsibility to clean the brand new house. We have also found holes in the walls that plaster was used as filler to hide the damage and a silicon job that had us scrapping silicon off every kitchen fixture. Also lied to about appliances. This is the worst experience ive ever had with a dealer and strongly recommend another company or a different route as it has been a battle to get the most trivial things repaired and complete(6months just to get plywood strapping off the roof). The last two pictures is the pantry with the studs all pulled out or not cut to length. This is a small snapshot of the issues we had and our list is very long. Strongly recommend another dealer.

Update: Luv the home! The kitchen is designed with excellent flow - for the family that really cooks. Bathrooms are spacious. Closets are deep. Past this though there are STILL issues. A rep from Jandel did contact us - more concerned about the negative review than actually addressing these issues. These are some photos of items Jandell refuses to service. The closet racks started coming away from the walls in the master immediately. Save your money - get your own aftermarket closet organizer from Home Depot. A piece of soffitt has been missing from the front since delivery (it never was there). Still waiting on this. We bought a show-home thinking it would be more convenient to replace the home after a fire loss. The Grande Prairie sales department was great. Service phone calls were not returned from the date the unit was secured to the pilings. The service technician who did the initial set-up was great! He knew of the windows (and a list of stuff) immediately. He was told about the closet a few days after moving-in, while working on other items. All these things! He even left his lock box attached to the door step because he knew there was more work to do... but never came back. Kitchen cupboards (one pictured) started coming away from the walls. Just after posting this review, when Jandel contacted us about it, they suggested WE FIX THEM ourselves using L-brackets at the tops. The window with the bubbling and crack at the bottom of the shelf - it was like this on delivery. The home sat on their sales lot for over a year. Their question: is there a plant that leaked? Solution: next summer a technician will hold the garden hose on it to see if it leaks. We wonder about the Jandel pilings because in the both last winter and this winter the shifting prevents the dining room window from opening. Today Jandell says there is no warranty on these items - just structure. Hmmm... windows and cabinets are pretty integral parts of the home if you ask me. February 5th - Bailey is my daughter, not daughter-in-law. Yes, your sales person delt with Bailey, but my name is also on this property. I have a vested interest in Jandel taking care of this home also. It's too bad I have to resort to putting these pictures on Google for anyone to return her phone calls and acknowledge the service that needs done.