Interactive Brokers Canada Inc.
1.6/5
★
based on 8 reviews
Contact Interactive Brokers Canada Inc.
| Address : | Bell Media Tower, 1800 McGill College Ave Suite 2106, Montreal, Quebec H3A 3J6, Canada |
| Phone : | 📞 +877 |
| Website : | http://www.interactivebrokers.ca/ |
| Categories : | |
| City : | A |
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N. Wright on Google
★ ★ ★ ★ ★ I noticed other reviewers complaining about the customer service. IB commissions are infinity cheaper than other brokers ($5 to $10 a pop) in Canada and generally for people who already have decent experience. The platform's charting is not the greatest but can be done elsewhere
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Sajjad Taravati on Google
★ ★ ★ ★ ★ So far so good. Cheap commission, and good costumer service. Very fast and versatile platform. I m in Canada and tired of RBC Di and questrade
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Mohamed Hisham on Google
★ ★ ★ ★ ★ Just open new account . waiting over the phone for 2 hours and no one answer . very bad customer service
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Daniel Master on Google
★ ★ ★ ★ ★ Customer support should be improved. a regular waiting time is between 1hr to 1:30. Also they are not educated at all. They cant explain the most basic things. I like trade with IB. The hot key setup is mess, and I have to lose a money before figure it out.
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Imad Bajwa on Google
★ ★ ★ ★ ★ worst customer service ever. called in waited 1 hour. this lady answers the call I asked her a question she started yelling. I told her I do not want to talk to her. she puts me on hold 2 hours now no one answered. good thing I never transferred money from my other accounts. ill rather pay more to have a good customer service that i have with my current trading platform. worst ones out there. 5 days to transfer money in the account. ill be pulling my money out.
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Peter Zgeb on Google
★ ★ ★ ★ ★ Customer service is great, as long as you don't mind waiting a minimum of 1-2 hours on hold. Reports and accounting are an absolute nightmare. You will not be able to get a statement of transactions, by date, like every other broker provides. Tax form revisions keep coming... received one for 2019 taxes in March of 2021. Trading platforms are ok, but they are trying to be all things to all people, so it takes a long time to set things up to suit your needs. You have to be careful which trader workstation version you load because some features are unavailable in certain versions. Margin rates are great, and commissions are reasonable.
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Yenny Arias on Google
★ ★ ★ ★ ★ Low commissions but also a low performance platform with multiple bugs and issues, it signs you out right away after you just log in, option chain displays intermittently, not reliable and customer service is just a bad joke.
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Tony Nicoletti on Google
★ ★ ★ ★ ★ These guys don't even regulate their trade groups. If you call or email, no reply.
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