Imprint Anything Inc.-Traces Screen Printing

4.9/5 β˜… based on 8 reviews

Contact Imprint Anything Inc./Traces Screen Printing

Address :

216 Bathurst Dr, Waterloo, ON N2V 2L7, Canada

Phone : πŸ“ž +788
Website : http://www.traces.com/
Categories :
City : V

216 Bathurst Dr, Waterloo, ON N2V 2L7, Canada
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Drishti Jadhwani on Google

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Great service and great people! Was looking to get some merch for our team and Traces was really quick to reply and walk us through the whole process. Turnaround time was 10 days, but they had it all done way before that. Loved working with them, we're definitely going back, highly recommended!
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Brent Mulligan on Google

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Trace's printed my clothing on time and when there were a couple small issues with one print, they fixed it immediately and on time. Great Customer service and quality! I'll be returning for future printing.
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Chris Pot on Google

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We’ve been using Traces for many years to print shirts for our camps. They’ve always been really great to work with and accommodating of our timelines. We’ve only ever had one concern with one of our smaller batches of shirts which Tracy and her staff were quick to help out with and fix, which to me demonstrates their desire to ensure they aways produce quality work. Most recently we posed a unique request for support with a project and they went over and above to help us out.
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Steph on Google

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Working with Tracey was a seamless and great experience. She was very easy to contact and made the process extremely straightforward. When the shipment was delayed (out of her control) she went out of her way to find new stock to meet our deadline. Highly recommend checking out this small business for your future apparel needs!
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Alpha Omega Sorority on Google

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this was my first time ever bulk ordering t-shirts so i had no idea where to start!! tracey was SO helpful and responsive and made designing this shirt, picking out the colours and ordering a breeze!! all of the staff at traces is lovely and we are SO happy with how the shirts turned out!! would recommend to anyone and everyone!
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Kim Hergott on Google

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Traces is my go-to company for years for my screen printing of my take home bags for my puppy people. Excellent quality and service and quick turnaround. They are professional and easy to work with and always provide suggestions that hit the mark. I recommend this company to anyone who needs screen printing done.
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Jordan Moffitt on Google

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Constant rotation of staff over the 2 years we regrettably worked with Traces which lead to a constant broken telephone of communication from the owner to the staff, leading to insurmountable mistakes and fix-ups on their end, which easily could have been avoided had the owner been trained & trained her staff properly. Their printing work got progressively worse and worse with little to no care of outcome. We were arguably Traces largest customer. Her hot-headedness response will most likely debate this- but the two years we dropped off parcels bi-weekly, there were never any other customer work being printed. In fact, on nearly every occasion we were told our stuff would go to print ASAP because there was no other work. Unbelievably unprofessional owner who cannot take responsibility for her mistakes, as she blames it on her staff, the fabrics, the garment makeup, ink providers, etc. Our last batch had over 300+ units destroyed simply because they did not pay attention. We easily had over 1,000 ruined garments in the span we worked with Traces. When they did replace them, they ordered the wrong garments and refused to correct this mistake. Cracked ink, pooling, stucco-like thickness, fibers in the ink (fibrillation & static issues that we tried to tell her about, falling on stubborn deaf ears). We have lost far too much time and money working with this company that should not have been in business for 36 minutes, let alone 36 years. Truly a travesty. You may be asking why do they have so many 5 star reviews then? It's because if you give the company a 5 star review then you're entered into a draw for free printing. Do you think she'll pick us after this? Shady business practices here, absolutely awful owner to deal with. Truly the wicked witch of the West. The staff on the other hand, are helpful and a pleasure to work with, but even the staff have difficulty dealing with the owner. Their words, not ours. The main print they couldn't get right was a 1 colour/2 location, the very absolute basic print of screen printing. We printed this exact same design with them for years. The quality and the attitude just got worse. Covid truly exposed how much Traces cares about their clientele. As one of the small ones that fortunately made it through this pandemic, we take our work very seriously and the quality of our prints have to reflect that. Don't confuse anger with passion, as this is our main source of income to put food on our plate at the end of the day. All we asked for was consistent quality and as you can see by the attached photos, there was never any consistency whatsoever. Keep this in mind if you decide to print multiple batches with this company. Compare your old prints to your new prints and if you're not satisfied, RETURN IT. There are dozens of actual good quality printers out there, as we have many loyal relationships with them. This was our mistake for focusing on proximity instead of quality. Yes, their prices are the lowest in the market. But so is the outcome. If you have a small business you want to succeed, avoid at all costs. Cheers!
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Jane George on Google

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I have relied on Traces Screen Printing for so long (20+years) that I have come to almost take for granted the consistently exceptional work they do. Over the years Traces has produced many orders for me, from polar fleece to golf shirts, and every time I come to pick up my order and open the box to see the finished product it's "Wow - do these ever look great!" Behind that happy exclamation there is always the story of the process and that is where the Traces team excel. Tracey and her talented staff can always be relied on to bring on-trend options for garment selection, and innovative and stylish recommendations for logo placement on the garment. Staff are always super responsive with follow up details and they professionally deal with all the curve-balls that inevitably arise, such as last minute changes to sizes and quantities. Highly recommend them every chance I get!

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