HSBC Bank

2.7/5 β˜… based on 8 reviews

Contact HSBC Bank

Address :

5210 Kingsway, Burnaby, BC V5H 2G1, Canada

Phone : πŸ“ž +8887
Website : http://www.hsbc.ca/
Categories :
City : H

5210 Kingsway, Burnaby, BC V5H 2G1, Canada
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Vadim Protenco on Google

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Got an email confirmation for appt about mortgage with Carter Yu who didnt show up at all. Got a lady instead that did not seem to be competent. Any questions I asked she was EEEERRRRRAAARRR. I had to ask for a pen and write down numbers on my own.
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gh wang on Google

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Don't trust the bank anymore. I opened an advance checking account and deposited 10K for 4 months. Got nothing on welcome bonus. The branch never really tried to help you. my worst experience with banks.
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Andrew Chan on Google

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Very detailed service! I had oversea account in Hong Kong and forgot the password, I ask if they could help me. HSBC on Kingsway was kind enough to call Hong Kong head office for me and authenticate and got my user ID and password for me. I didn't even have an account with them yet. That is outstanding service! I open an account with them afterward!
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Tom A on Google

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I have mixed experience with HSBC and this branch specifically. Some of it is good, especially for simple things. Some of it is really painful. The reality is though that simple things these days are done over the Internet (which still has some to be desired in case of HSBC). More complicated things, in my experience, get entangled in additional unnecessary complexities, mistakes, frustration, and lack of knowledge or training.
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xu yipeng on Google

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Worst bank experience I do not know why a bank manage says that the people using ATM are not their customers after i got ticket, and when i want to open an account, he said why, and ask the reasons to stop me from doing that indirectly. when i wanna get a account, every other banks show their enthusiasm, HSBC real shows their special. will never have business with it, and will share the experience with my friends.
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X T on Google

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Not really a problem with this particular branch. But I was never able to reach the branch over the phone. Ended up talking to HSBC call centre. They said they were to forward message to the branch for appointment setup. Waited for a week and nobody called. Emailed my Relationship Manager and the email got bounced back. HSBC has some sort of stupid policy that blocks email from clients. The whole HSBC system is simply ridicules, making things very inconvenient for clients!!!
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Joker M on Google

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4 juumon points ~ Didn’t have any problems and it isn’t too busy at this branch ???
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Sammi Bedford on Google

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Had a complex issue to resolve regarding my HSBC UK account. An advisor named Emily was very helpful and quickly dealt with my issue which involved a lot of steps and procedures. Thank you Emily for your wonderful customer service!

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