Horizon Nail & Spa
2.4/5
★
based on 8 reviews
Contact Horizon Nail & Spa
| Address : | Trunk Rd unit 364, Duncan, BC V9L 2P6, Canada |
| Phone : | 📞 +778 |
| Website : | https://thehorizonnailcom.webs.com/ |
| Categories : |
Nail salon
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Spa
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| City : | L |
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Bonnie Andrews on Google
★ ★ ★ ★ ★ I really this place. The girls do a great job with the pedicures, and the gentleman does perfect acrylics in 30 minutes. I cant recomend the older lady, she spent most of the time during my last fill on her phone and I wasnt as happy with the results.
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IDA Llewellen on Google
★ ★ ★ ★ ★ Absolutely the worst pedicure I have ever had.Three different people doing the procedure. One girl massaged my legs and cleaned the soles of my feet. The next person took off the gel polish with the sander and the third came and put on nail polish. No one actually cleaned up my nails, cut around and clean the cuticles. I could have soaked my feet and put polish on myself. It literally looked like I have just changed the polish. I would not recommend this spa to anyone and would never go back. I am giving the one star to the girl who gave me the massage.
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Cynthia Smith on Google
★ ★ ★ ★ ★ This was my 3rd visit for an acrylic fill and I’ve never had any issues. The man that I’ve seen every time works very quick, and very thorough. Very reasonably priced, and good quality! I broke a nail on my last set in a very rough situation but the rest lasted well until my most recent fill. I go 3-4 weeks between fills.
Very friendly, lots of availability.
Lots of color options, I always get a matte top coat and it’s great quality. He’s very knowledgeable with shape and length. Tried uploading a photo but this site wouldn’t let me.
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Kerie's World on Google
★ ★ ★ ★ ★ I wanted acrylic laid over my own nails and some tips added to the couple of short nails. I said as much and picked my color and he proceeded to cut my long nails. So I ended up with all tips. His area was dusty. I never was asked to wash my hands he never washed his either. He never sanitized his station. all he did was wipe the table with his hand. After I was done he used a warm towel on my hands and asked if I had a sore neck. What he did to my arms hurt, it did help my neck but I never asked for it. My nails turned out OK but it was not what I wanted. I won't go back
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Candice Relf on Google
★ ★ ★ ★ ★ Lousy job done on nails…and the younger woman doing them was super rude, she was more concerned with her phone and totally rushed through the manicure. Save money and do it yourself…it will look better.
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Megan Klein on Google
★ ★ ★ ★ ★ Just awful. Went in to get our nails done and she couldn’t have been more unfriendly. Was on her phone the entire time she was working on us. Cut our fingers and never apologized. Messy, horrible acrylic nail set. Would give ZERO stars.
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Katie McLeod on Google
★ ★ ★ ★ ★ The lady didn’t wear a mask that worked there. The man didn’t sanitize his work station after it was my turn. He also started touching my head to teach me how to fix my lower back… with covid times no thank you. Also the finished product of my nails were only mediocre for the pricing.
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Jordyn Manson on Google
★ ★ ★ ★ ★ I called about 20 minutes before my appointment to let them know I was coming. When I arrived, the only nail tech was still finishing the manicure before mine. I waited for about 10 minutes before we got started. He did not wash his hands, sanitize the table or even wipe down the chair.
I told him I wanted an acrylic nail fill. I specified that I wanted the same shape (square).
They took a drill to my cuticles without any lotion, so it left my cuticles rough and scraggly looking.
He filed the excess length off with a drill, and the ends were not straight and uneven.
He started filing the sides of my nails until they were no longer square, but coffin shaped.
The finished acrylic is lumpy and asymmetrical.
The only swatches I was given were that of gel polish, and I as never notified that they were gel or that they would cost more than regular lacquer.
The white polish appears streaky, flooded into my cuticles, and didn’t go to the edge of my nail in other places.
The accent polish I chose was an opaque glitter polish. The finished look is translucent and doesn’t cover the whole nail.
Today, 3 days after the nail fill, the polish on my thumb is cracked and lifting from my nail.
Previously, my experience at this salon was mediocre. After this experience, I will never waste a dime here again. I am so so disappointed in their service.
In the photos attached: The red nails are the nails I showed up with, the white nails are what I left with.
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