Holiday Inn Express & Suites Edmonton South, an IHG Hotel

Name: Holiday Inn Express & Suites Edmonton South, an IHG Hotel
Address: 2440 Calgary Trail NW, Edmonton, AB T6J 4R1, Canada, J, Canada

4/5 ★ based on 8 reviews

Contact Holiday Inn Express & Suites Edmonton South, an IHG Hotel

Address :	2440 Calgary Trail NW, Edmonton, AB T6J 4R1, Canada
Phone :	📞 +78
Website :	https://www.ihg.com/holidayinnexpress/hotels/us/en/edmonton/yegkk/hoteldetail%3Fcm_mmc%3DGoogleMaps-_-EX-_-CA-_-YEGKK
Categories :	Hotel , Conference center , Wedding venue ,
City :	J
Description :	Contemporary lodging with an indoor pool & an exercise room, plus a free breakfast bar & WiFi.

2440 Calgary Trail NW, Edmonton, AB T6J 4R1, Canada

Best Hotel in Canada

B	Bruce Rout on Google ★ ★ ★ ★ ★ Staff were nice and the place was clean. But we arrived around midnight and our room was like an oven. It was 30 below outside. The room thermostat was broken so we got switched to another room. The thermostats were all in Fareinheit and very old. We got a different room at about 1:30 am. I'd give this place two stars. Also one of the elevators was broken and it took a long time to get to different floors. Far faster to take the stairs.
S	Sandil on Google ★ ★ ★ ★ ★ A great hotel…. It was super nice to be able to bring my dog and not worry! Most comfortable bed and the pillows were awesome Would have been nice to have a smart tv, so we could watch what we wanted but meh whatever. Breakfast was fine, but 930 is a bit early to stop the complimentary breakfast and what breakfast doesn’t offer hash browns and no bagels☹️ We didn’t have time to try out the pool but it was cute and clean looking. The staff were super friendly and helpful!
A	Amer Faiz on Google ★ ★ ★ ★ ★ We had a two nights stay recently. Reception staff was very friendly and cooperative specially the girl Alishah. Our suit was very clean and comfortable. Price was good too. We really enjoyed our stay in Edmonton. I will strongly recommend this hotel.
E	Emily Smith on Google ★ ★ ★ ★ ★ I’ve stayed at this hotel numerous times in the last several months as it is convenient to a location I frequent on a biweekly basis. Most times, staff are mostly friendly (some great ones, some not), the room is clean enough and beds are comfortable. I’ve stayed at nicer Holiday Inn’s in the city, but sacrifice for convenience. Sometime during my last city trip (could be at the hotel, could’ve been another location), my rear bumper was dinged. We didn’t realize this until we returned home (wet roads, muddy vehicle). I called the hotel to see if they have cameras. Turns out they do, but are unwilling to view the footage and will only review it if we involve police. My arrival and departure time were during a very specific window on Saturday. A different chain I stayed with on Friday night offered to review their footage and if action was necessary they would then need to involve the police - that’s completely fair! I’m very disappointed in the lack of support here. I will not be back again.
V	Verified Hotel Guest on Google ★ ★ ★ ★ ★ Positive: This hotel is located in a good location. It is easy access to the South Common area. The bed was excellent and I slept well. The breakfast was good with numerous options and had quite a large seating area. The room was very clean. The price was awesome. Negative: The room is dated and did not have USB plugs. There are very few stalls to plug your vehicle into. The elevators were very slow and one was not working. In this particular case the price was fair for what you got and I will stay here again.
D	Disappointed07 on Google ★ ★ ★ ★ ★ I have stayed many nights at this Holiday Inn in the last several months due to its close proximity to a location I frequent. While it’s a bit dated, most of the staff are friendly and the beds are comfortable. My room has always been clean. During my last city trip, my truck bumper was hit. We aren’t certain if it was at the hotel or not (wet, muddy roads made a muddy truck and hid the damage), but it seems the most likely place. When I called to inquire about this, I was told they didn’t have staff available to review the camera footage and would only turn it over to police, in a rude tone by the male employee. All we’re asking for is a fast forward review to see if involving police is necessary. I stayed at another hotel chain the night prior, and they agreed to review their footage. If anything was found they’d then only release it to the police for follow up - that’s completely fair! They were friendly and professional. This hotel may want to review its policy here, this is not a customer friendly approach. Regardless, we won’t ever be back.
A	Anjuli Sutter on Google ★ ★ ★ ★ ★ We just had a wonderful stay here for 2 nights with our 3 kiddos ages 7, 6, and 4. There were a few little odd things that could be improved upon Iike adding a water fountain to the aquatic room with the pool and hot tub, and the kitchenette should have been stocked with disposable cutlery, plates, and cups. The breakfast had a large selection, all hot and fresh each day. We thoroughly enjoyed our stay and would 100% stay here again. The cleaning staff, and kitchen staff are super knowledgeable and so friendly. Thank you for a wonderful stay! ❤
1	1 1 on Google ★ ★ ★ ★ ★ Pros: ✅ The Breakfast! By far this was the best part of the stay! All you can eat buffet with lots of options for everyone. Very friendly staff. ✅ Room included both Firm and Soft Pillows. ✅ Amazing Sheets and Comforters. If they offered them for sale I probably would have bought them. Cons: ❌ Dated Furniture / TV ❌ Sheets on both beds had stains ❌ Worn Carpets, Lamp Shade with holes, water damaged door to Bathroom (Suite 503) ❌ Room Sleeps 4 but only has two tea (1 decaffeinated) ans two coffee in room ❌ Pool closes at 11pm so was closed by the time I arrived and was the only reason I booked this hotel location. ❌ Pool depth was only 4ft and had some odd vinyl pool liner. Maybe a cheap fix for a previous leak? ❌ No pool change rooms or showers just a single occupancy bathroom and a pool side shower (With Hot & Cold), Soap dispenser was empty. ❌ Pool water was milky to the point where you could barely see your foot in 4ft of water. Heavily treated? Or just not filtering properly? Never seen pool water like that. ❌ No fan in Bathroom or anything to deal with odors and steam. ❌ Bathroom had hairs from previous occupants stuck to the wall and around the sink counter. Obviously not getting properly and thoroughly cleaned. ❌ Woke up around 6am or so from a loud noise from outside our window on the street level. Garbage Truck? ❌ Two Main Elevators Out of Order for over a week now! Had to use the smaller service Elevator? ❌ I wasn't given a recipet when I checked in or out.