Holiday Group Inc
4.5/5
★
based on 8 reviews
Contact Holiday Group Inc
| Address : | 4875 Bd des Grandes-Prairies, Saint-Leonard, Quebec H1R 1X4, Canada |
| Phone : | 📞 + |
| Website : | http://www.holiday.ca/ |
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| City : | R |
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Gigi on Google
★ ★ ★ ★ ★ Very good customer service! I had to exchange a luggage and they were very helpful and accommodating! Service was quick and easy! The luggage brands and sizes are great with great prices! I would definitely recommend :)
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Derrick Millard on Google
★ ★ ★ ★ ★ Great service and helped me get a broken bag that was years old fixed at no charge. They were really good. Mohammed was fantastic.
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Dhan S on Google
★ ★ ★ ★ ★ Excellent customer service! I purchased a SwissGear backpack through Best Buy and it unfortunately ripped after two years. I contacted Holiday group and they withheld their warranty agreement by offering a replacement product. I will definitely purchase another SwissGear product in the future
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Greg H on Google
★ ★ ★ ★ ★ I needed to replace a damaged suitcase wheel and contacted Holiday Group to see if I could buy a new one, since I didn't know if the suitcase was still under warranty and anyway the damage was my fault. Mohammed sent me a new set of four wheels at no charge, keeping me updated along the way regarding the processing delays due to the COVID-19 lockdown. The customer service and support he provided was above-and-beyond: I know where I'll be going to buy my luggage in the future!
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Chris King on Google
★ ★ ★ ★ ★ Outstanding customer service!! My backpack unfortunately ripped after 2 years and when I contacted holiday groupe, Mohammed gave me an excellent service. I received a brand new backpack 2 days later. I've rarely seen an awesome customer service like they give. 10/10
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Anthony Lee on Google
★ ★ ★ ★ ★ Amazing customer service! Enquired with their customer service department about a purchasing a replacement ice pack from a lunch bag set and Mohammed was fantastic to deal with, and even sent a replacement at no charge. Thanks Mohammed and Holiday Group!
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Silvia Fuchs on Google
★ ★ ★ ★ ★ Outstanding customer care! I needed a wheel replaced on my Swiss Gear carry on. They've made the repair within a few minutes. Free of charge due to the 10 year product warranty. And even changed all 4 wheels! Service by Mohamed, what a pleasant experience. 5 STARS to him. I highly recommend this company.
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Wai Lui on Google
★ ★ ★ ★ ★ I received excellent service from Mohammed and The Holiday Group Inc. He was able to resolve my luggage repair issue in a prompt and courteous manner. I highly recommend their products and company!
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