Hertz Car Rental - Richmond Hill - Lexus Richmond Hill
4.5/5
★
based on 8 reviews
Contact Hertz Car Rental - Richmond Hill - Lexus Richmond Hill
| Address : | 11552 Yonge St, Richmond Hill, ON L4E 3N7, Canada |
| Phone : | 📞 +988999 |
| Website : | https://www.hertz.com/ |
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| City : | E |
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Wendy Wang on Google
★ ★ ★ ★ ★ Excellent service and affordable price, would definitily come back
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James Burron on Google
★ ★ ★ ★ ★ Attention to detail. Great service.
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Jane Wang on Google
★ ★ ★ ★ ★ excellent service and affordable price! definitely recommend to friends
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ZHEN WANG on Google
★ ★ ★ ★ ★ Friendly service, reasonable expense, great experience. Worth a try. I will recommend it to my friends, and I will reuse this service next time.
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Zoher Mala on Google
★ ★ ★ ★ ★ Horrible service. I have rented many times from Hertz. Worst service. Car was not checked before they gave it to me. Problems -
1) Tire pressure was not accurate and the tire burst on I90 US highway. Tough time replacing it with another car as the car was not drivable. Worst is that I paid 11 dollars per day extra to get snow tires and it burst.
2) Windshield fluid was not filled, i had to fill. 3) No snow brush when it was snowing.
4) Car covered with snow - no one bothered to clean atleast the windshield
5) Gas was half full - signifying there was no checking done on fluid levels/tire pressure etc.
I was stuck 2 hours on I95 and 2 hours at the US hertz location trying to get a replacement car. My daughter and my life was in danger as we veered off the highway. Lucky to survive. Dont rent from this location
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Flora Ameryoun on Google
★ ★ ★ ★ ★ GREAT customer service! Quick, fast and reliable!!!
MATTHEW was very helpful and he was able to quickly get the vehicle I wanted. Not to mention, he resolved the initial issue I had with the rep at Hertz Canada, who was quite rude and I almost cancelled my reservation because of her. Matthew quickly assessed my concerns and apologized for the bad phone conversation I had with the Hertz Canada rep. I thought that was very professional of him, even though it was not his fault.
I rented a vehicle twice in the last month from this location and both times the experiences I encountered were excellent and exceeded my expectations by far! Thanks MATTHEW!
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Marzieh Zare on Google
★ ★ ★ ★ ★ I've been always satisfied by the service provided by Hertz! Thanks
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Seh-Hwan Ahn on Google
★ ★ ★ ★ ★ Unreliable. I rented a car twice this month and both times were cancelled because lack of available cars. Most recently I reserved a week in advance but they called at 4:46pm to advise they couldn't give me a car. Most rental places close at 5pm so I had to scramble to find an alternate solution. They could have at least given me earlier notice. When I've rented before they seemed very nice and professional but reliability is the most important thing for customer loyalty. Recent experiences will stop me from going again.
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